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Darlington Building Society: Savings reviews

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4.90
Based on 12,464 reviews, last reviewed 9th May 2026
59% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

5
Pleasant, efficient and helpful. Reviewed on: 10th September 2024
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Verified Member

In branch service review

5
Very friendly staff. Good products. Easy to access. Reviewed on: 10th September 2024
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Verified Member

In branch service review

5
Very efficient and friendly service. Gave the relevant information clearly. No complaints at all. Reviewed on: 9th September 2024
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Verified Member

In branch service review

5
Meghan explained our options thoroughly so we could make an informed choice of what would suit our needs currently. Meghan was very friendly, professional and a good ambassador for the Society. Reviewed on: 7th September 2024
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Verified Member

In branch service review

5
Friendly experience - was talked through all options so I could make an informed decision. Reviewed on: 7th September 2024
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Verified Member

In branch service review

5
Changed my ISA accounts and I was very happy with my experience. Reviewed on: 6th September 2024
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Verified Member

In branch service review

2
I am unhappy with the closing of the branch on a Wednesday and Saturday as these are the only days I come to town. I have no choice but to close my accounts as I don't do online banking. Reviewed on: 6th September 2024
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Verified Member

In branch service review

5
Friendly and informative. Always welcoming in branch. Reviewed on: 6th September 2024
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Verified Member

In branch service review

5
I would rather have a passbook for my fixed rate savings product. Reviewed on: 6th September 2024
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Verified Member

In branch service review

5
Would like passbooks for fixed rate products back. Lovely staff. Reviewed on: 6th September 2024
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Verified Member

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