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Darlington Building Society: Savings reviews

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4.90
Based on 12,464 reviews, last reviewed 9th May 2026
59% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

5
Friendly staff, informative and helpful. Reviewed on: 12th September 2024
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Verified Member

In branch service review

5
I would highly recommend Darlington Building Society, always very pleasant and helpful. Been with the Society for a great number of years and nothing is too much trouble, the staff are lovely. Reviewed on: 11th September 2024
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Verified Member

In branch service review

5
I am ridiculously happy today to learn that you are keeping passbooks for my savings accounts. Always lovely to read about the work you do for the community. Reviewed on: 11th September 2024
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Verified Member

In branch service review

5
Member of staff was understanding - empathy. Performed the meet and greet to a very high standard. Reviewed on: 11th September 2024
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Verified Member

In branch service review

5
I prefer a face-to-face meeting so the Darlington is perfect. Reviewed on: 11th September 2024
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Verified Member

In branch service review

5
Charley was excellent, explained everythinng fully. Thank you. Reviewed on: 11th September 2024
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Verified Member

In branch service review

5
Nice to have a face-to-face appointment. Would rather not have to sit through a long tedious video. Reviewed on: 11th September 2024
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Verified Member

In branch service review

5
Staff at the Stockton branch were welcoming, friendly and very helpful. Reviewed on: 10th September 2024
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Verified Member

In branch service review

5
Very polite and knowledgeable clerk. No improvements needed. Reviewed on: 10th September 2024
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Verified Member

In branch service review

5
Very well informed and kept up-to-date with what is available to us and better options. Very friendly. Reviewed on: 10th September 2024
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Verified Member

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