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Darlington Building Society: Savings reviews

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4.91
Based on 12,442 reviews, last reviewed 29th Mar 2026
54% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Great website and portal I bank online and their website is easy to navigate to get to where I want to and find the information I need. Reviewed on: 29th March 2026
Chris W's avatar
Chris W

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12442)

In branch service review

5
Very efficient and friendly service. Gave the relevant information clearly. No complaints at all. Reviewed on: 9th September 2024
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In branch service review

5
Meghan explained our options thoroughly so we could make an informed choice of what would suit our needs currently. Meghan was very friendly, professional and a good ambassador for the Society. Reviewed on: 7th September 2024
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In branch service review

5
Friendly experience - was talked through all options so I could make an informed decision. Reviewed on: 7th September 2024
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Verified Member

In branch service review

5
Changed my ISA accounts and I was very happy with my experience. Reviewed on: 6th September 2024
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In branch service review

2
I am unhappy with the closing of the branch on a Wednesday and Saturday as these are the only days I come to town. I have no choice but to close my accounts as I don't do online banking. Reviewed on: 6th September 2024
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In branch service review

5
Friendly and informative. Always welcoming in branch. Reviewed on: 6th September 2024
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In branch service review

5
I would rather have a passbook for my fixed rate savings product. Reviewed on: 6th September 2024
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In branch service review

5
Would like passbooks for fixed rate products back. Lovely staff. Reviewed on: 6th September 2024
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In branch service review

4
Don't like that people's business can be heard from the queue, need to lower our voices. Reviewed on: 6th September 2024
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In branch service review

5
Clearly given information, very helpful. Reviewed on: 6th September 2024
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