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Darlington Building Society: Savings reviews

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4.90
Based on 12,464 reviews, last reviewed 9th May 2026
59% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
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1%
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0%
See only 1 star reviews
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Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

5
Friendly, knowledgeable, make you feel welcome. Have time to explain despite us asking silly questions a lot. Lovely, lovely service. Same lovely staff. Reviewed on: 17th September 2024
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Verified Member

In branch service review

5
Staff friendliness and efficiency is great. Reviewed on: 17th September 2024
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Verified Member

In branch service review

5
I have used them regularly and always found everything found. Reviewed on: 17th September 2024
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Verified Member

In branch service review

5
In person service is very welcome. It would have been more convenient if we could have been dealt with without the need for an appointment, but I understand this has staffing implications. Reviewed on: 17th September 2024
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Verified Member

In branch service review

5
Meghan was an absolute delight, nothing is too much trouble. Happy and great service. Reviewed on: 17th September 2024
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Verified Member

In branch service review

5
It is a local business which we like to support and we receive excellent service. Reviewed on: 17th September 2024
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Verified Member

In branch service review

3
A little more caution when setting up the first account deposits would have saved me from some anxiety when my money had to be refunded - but unlikely to get it back for up to 7 days. Reviewed on: 17th September 2024
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Verified Member

In branch service review

5
Staff are very nice - I am very pleased. Reviewed on: 17th September 2024
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Verified Member

In branch service review

5
Quick service, friendly staff, and good interest rates. Reviewed on: 17th September 2024
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Verified Member

Helpful Simon

5
Simon was very helpful in detailing the options for my 2 accounts. Very complicated as they’re both dormant, but we have now decided on the best option. Frustrating to find it so tricky and prolonged to get at my money, but that’s banking regulations not his fault!! Reviewed on: 17th September 2024
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MAL K

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