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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,464 reviews, last reviewed 9th May 2026
58% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

5
Nothing need improving. Staff are always helpful. Reviewed on: 13th August 2024
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Verified Member

In branch service review

5
Mai was very knowledgeable and efficient. I felt at ease and understood my investment. Reviewed on: 13th August 2024
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Verified Member

In branch service review

5
Simple, quick, easy and everything explained in plain English. Lovely, friendly staff. Reviewed on: 13th August 2024
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Verified Member

In branch service review

5
Friendly, informative and business-like. Reviewed on: 13th August 2024
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Verified Member

In branch service review

5
Staff are very friendly and helpful. Reviewed on: 13th August 2024
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Verified Member

In branch service review

5
Very friendly and helpful. Would have been helpful if advised to bring NI number as well as ID to the appointment. Reviewed on: 13th August 2024
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Verified Member

In branch service review

5
Great quick service. Helpful, nice to talk to people about the options available. Reviewed on: 13th August 2024
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Verified Member

In branch service review

5
Absolutely wonderful experience today when closing an account and dividing cash amongst other accounts. Reviewed on: 13th August 2024
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Verified Member

In branch service review

5
Customer contact administrator was helpful, efficient and explained savings product in which I was fully interested. Reviewed on: 12th August 2024
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Verified Member

In branch service review

5
Keep passbooks, including for fixed rate products, and stay on the high street too. Reviewed on: 12th August 2024
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Verified Member

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