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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,464 reviews, last reviewed 9th May 2026
58% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

5
Super informative and professional. Reviewed on: 12th August 2024
Verified Member's avatar
Verified Member

registering for online banking, nominating an account

5
Over the phone, Keely at the Middlesbrough branch described the steps for registering for online banking, nominate an account and uploading a bank statement. I completed all the steops in about 5 minutes with ot any mistakes whatso ever. She was polite, courtious, knowlegdable and friendly. I called to close my darlington account and shift my funds to another bank. I have decided not to do that and look at Darlingtons interests rates. Thank you Reviewed on: 12th August 2024
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rauf

In branch service review

5
Very helpful and everything is in an understandable language. Reviewed on: 9th August 2024
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Verified Member

In branch service review

5
Tranferring an ISA was completed quickly and efficiently with all information given. Would prefer a passbook for ISAs. Reviewed on: 9th August 2024
Verified Member's avatar
Verified Member

In branch service review

5
Very good service. Helpful and informative. Reviewed on: 9th August 2024
Verified Member's avatar
Verified Member

In branch service review

4
Waiting times when busy takes much longer when only one person serving. Reviewed on: 9th August 2024
Verified Member's avatar
Verified Member

In branch service review

5
A great welcome, clear information given allowing us to consider options. Process was carried out with efficiency. Would certainly praise Sandra for her help. Reviewed on: 9th August 2024
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Verified Member

In branch service review

5
Everything was very well explained. Reviewed on: 9th August 2024
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Verified Member

In branch service review

5
Well explained and a detailed interaction. Reviewed on: 9th August 2024
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Verified Member

In branch service review

5
Great service and fabulous staff. Reviewed on: 8th August 2024
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Verified Member

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