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Darlington Building Society: Savings reviews

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4.90
Based on 12,464 reviews, last reviewed 9th May 2026
58% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

5
My appointment to make an ISA was very useful and Sandra did a great job of helping me through the process. Reviewed on: 16th August 2024
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Verified Member

In branch service review

5
The staff were very helpful when I needed them most after a family bereavement. Reviewed on: 15th August 2024
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Verified Member

In branch service review

5
It's local, friendly and helpful. Reviewed on: 15th August 2024
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Verified Member

In branch service review

5
Good job, everything ws explained really well. Reviewed on: 15th August 2024
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Verified Member

Excellent customer service provided by Simon McCabe...

5
Excellent customer service provided by Simon McCabe , talking me through connecting to the on line system. Also gave advice on my accounts. Reviewed on: 15th August 2024
Judith Watson 's avatar
Judith Watson

In branch service review

5
Relaxing and professional staff who clearly explained our options and answered all of our questions succinctly. Reviewed on: 14th August 2024
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Verified Member

In branch service review

5
First class experience. Meghan was friendly and informative. She gave me a clear account of various products available and took the time to set me up with a new account. Reviewed on: 14th August 2024
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Verified Member

In branch service review

5
very impressed with the ease of providing an excellent transaction. Will definitely recommend. Reviewed on: 14th August 2024
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Verified Member

In branch service review

5
Excellent staff who made us feel comfortable. She was completely helpful and competent. Reviewed on: 14th August 2024
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Verified Member

In branch service review

5
Very informative and very professional. Reviewed on: 13th August 2024
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Verified Member

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