Smart Money People Logo
Go to business site
Share this page
Link copied

Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,464 reviews, last reviewed 9th May 2026
58% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF
Visit provider site Read all reviews Write a review

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Darlington Building Society Savings reviews (12464)

In branch service review

3
Service today was excellent but very disappointed that branch is closing on a Saturday as this is the only time change. Will now need to take a day off work if I need access to my SEVEN accounts. Reviewed on: 16th August 2024
Verified Member's avatar
Verified Member

In branch service review

4
Keep opening times as normal, closing earlier will be awful. Reviewed on: 16th August 2024
Verified Member's avatar
Verified Member

In branch service review

5
Great service, helpful. Unhappy with the change of opening hours. Reviewed on: 16th August 2024
Verified Member's avatar
Verified Member

In branch service review

3
Proposed changes to opening hours are inconvenient as I work Mon-Fri away. I have a lot of accounts with you and planned to open more but the latest news has made me unsure. Reviewed on: 16th August 2024
Verified Member's avatar
Verified Member

In branch service review

5
Everything explained well. Friendly staff. Reviewed on: 16th August 2024
Verified Member's avatar
Verified Member

In branch service review

5
I was very satisfied with the lady who dealt with me. She explained everything well. I liked that I didn't have to go online to open an account. Reviewed on: 16th August 2024
Verified Member's avatar
Verified Member

In branch service review

4
Helpful, friendly service. Nothing is too much trouble. Reviewed on: 16th August 2024
Verified Member's avatar
Verified Member

In branch service review

5
Friendly customer service - sometimes a bit of a queue but never rushed to complete transactions etc. Reviewed on: 16th August 2024
Verified Member's avatar
Verified Member

In branch service review

5
Excellent service. Everything explained well and clearly. Reviewed on: 16th August 2024
Verified Member's avatar
Verified Member

In branch service review

5
After 40 years of service all I can do is thank them for everything. Reviewed on: 16th August 2024
Verified Member's avatar
Verified Member

Do you have a different Darlington Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Darlington Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill