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Darlington Building Society: Savings reviews

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4.90
Based on 12,464 reviews, last reviewed 9th May 2026
58% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

5
Lovely staff. Nice clean branch. Reviewed on: 20th August 2024
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Verified Member

In branch service review

5
Staff are always polite and helpful. Reviewed on: 20th August 2024
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Verified Member

In branch service review

5
Sandra was pleasant, professional, and explained everything to me so that I understood. Reviewed on: 20th August 2024
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Verified Member

In branch service review

5
Local, friendly, competitive accounts and rates. Reviewed on: 19th August 2024
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Verified Member

In branch service review

5
I had a very good experience, everything was explained in detail. Reviewed on: 19th August 2024
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Verified Member

In branch service review

5
More telephone appointments going forward please. Reviewed on: 19th August 2024
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Verified Member

In branch service review

5
Excellent service from Sandra today. Clear information. Reviewed on: 19th August 2024
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Verified Member

In branch service review

5
Great personal face-to-face contact. Reviewed on: 17th August 2024
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Verified Member

Excellent Service

5
I spoke to Simon today and he was very professional, friendly and knowledgeable. He quickly resolved my initial query and then was able to help with another two questions I had. Simon went above and beyond explaining every thing he was doing. He is a credit to DBS. Thank you Reviewed on: 17th August 2024
Jacs R's avatar
Jacs R

In branch service review

4
Very disappointed to hear that Middlesbrough branch will no longer be open on a Saturday. This is really inconvenient for members who work full time and only have the option of financial transactions on a weekend. Reviewed on: 16th August 2024
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Verified Member

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