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Darlington Building Society: Savings reviews

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4.90
Based on 12,445 reviews, last reviewed 30th Mar 2026
59% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Cash ISA I opened a Fixed Rate Cash ISA which was easy to do and had a very competitive Interest rate. Reviewed on: 30th March 2026
C T's avatar
C T

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12445)

In branch service review

5
After 40 years of service all I can do is thank them for everything. Reviewed on: 16th August 2024
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In branch service review

5
My appointment to make an ISA was very useful and Sandra did a great job of helping me through the process. Reviewed on: 16th August 2024
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In branch service review

5
The staff were very helpful when I needed them most after a family bereavement. Reviewed on: 15th August 2024
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In branch service review

5
It's local, friendly and helpful. Reviewed on: 15th August 2024
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In branch service review

5
Good job, everything ws explained really well. Reviewed on: 15th August 2024
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Excellent customer service provided by Simon McCabe...

5
Excellent customer service provided by Simon McCabe , talking me through connecting to the on line system. Also gave advice on my accounts. Reviewed on: 15th August 2024
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Judith Watson

In branch service review

5
Relaxing and professional staff who clearly explained our options and answered all of our questions succinctly. Reviewed on: 14th August 2024
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In branch service review

5
First class experience. Meghan was friendly and informative. She gave me a clear account of various products available and took the time to set me up with a new account. Reviewed on: 14th August 2024
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In branch service review

5
very impressed with the ease of providing an excellent transaction. Will definitely recommend. Reviewed on: 14th August 2024
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In branch service review

5
Excellent staff who made us feel comfortable. She was completely helpful and competent. Reviewed on: 14th August 2024
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