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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,464 reviews, last reviewed 9th May 2026
58% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

5
Very happy with the DBS and their staff. Reviewed on: 23rd August 2024
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Verified Member

In branch service review

5
Louise was very helpful, knowledgeable on all the products and went through everything very clearly. She was also very approachable with a friendly manner. Reviewed on: 23rd August 2024
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Verified Member

In branch service review

5
Lovely and well-explained - friendly with easy to open accounts. Reviewed on: 23rd August 2024
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Verified Member

In branch service review

5
I like that there is a local branch where you can have a face-to-face meeting with friendly staff. Reviewed on: 22nd August 2024
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Verified Member

In branch service review

5
Very friendly, helpful staff. Great product knowledge. Reviewed on: 22nd August 2024
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Verified Member

In branch service review

5
Charley was very informative, helpful and patient with me. Reviewed on: 22nd August 2024
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Verified Member

In branch service review

5
Good call centre experience and helpful branch staff. Reviewed on: 21st August 2024
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Verified Member

In branch service review

5
Local, good friendly, efficient and obliging service. Reviewed on: 21st August 2024
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Verified Member

In branch service review

5
Nice staff, clear information, no concerns. Reviewed on: 21st August 2024
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Verified Member

Long wait in the call queue, otherwise very good

4
Long wait in the call queue, otherwise very good Reviewed on: 21st August 2024
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LC

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