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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.87
Based on 12,504 reviews, last reviewed 18th Jul 2026
77% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Chloe was very thorough informative and very helpful Dealt with Chloe who was very thorough, Informative, helpful and friendly which the whole experience less stressful and very easy Reviewed on: 18th July 2026
Sharon Paley's avatar
Sharon Paley

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12504)

In branch service review

5
Natalie was friendly, professional and clear in all her answers to my questions. Well done. Reviewed on: 29th August 2024
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Verified Member

In branch service review

5
Very friendly staff. Explained everything that we needed to know. Reviewed on: 29th August 2024
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Verified Member

In branch service review

5
I'm very happy with the service provided by Darlington Building Society. Reviewed on: 29th August 2024
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Verified Member

In branch service review

2
It is sad that this account could not be opened online. The application form was difficult to complete owing to tiny print - I needed a magnifying glass. Reviewed on: 29th August 2024
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Verified Member

In branch service review

5
Very easy to set-up 2 new accounts face-to-face. Reviewed on: 29th August 2024
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Verified Member

In branch service review

4
I don't like that the fixed rate products don't come with a passbook anymore. Reviewed on: 29th August 2024
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Verified Member

In branch service review

5
Good experience today, all very helpful. Reviewed on: 28th August 2024
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Verified Member

In branch service review

5
Jasmine was really pleasant and very helpful. However, one of the reasons I use DBS is that I have a passbook and can readily see what my investment was doing. I am really disappointed that you have done away with passbooks and replaced them with pieces of paper which can easily get lost. Each time I want to know how things are doing you will have to get me a new piece of paper. Reviewed on: 27th August 2024
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Verified Member

In branch service review

5
An excellent service. My options were explained to me in a friendly, professional manner. Prompt appointment. Reviewed on: 27th August 2024
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Verified Member

In branch service review

5
Visit every other week. I like to come and chat to the staff. They are friendly and take care of me. Reviewed on: 24th August 2024
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Verified Member

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