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Darlington Building Society: Savings reviews

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4.90
Based on 12,445 reviews, last reviewed 30th Mar 2026
59% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
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Latest highest rating:

5

Cash ISA I opened a Fixed Rate Cash ISA which was easy to do and had a very competitive Interest rate. Reviewed on: 30th March 2026
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C T

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12445)

In branch service review

4
Very disappointed to hear that Middlesbrough branch will no longer be open on a Saturday. This is really inconvenient for members who work full time and only have the option of financial transactions on a weekend. Reviewed on: 16th August 2024
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In branch service review

3
Service today was excellent but very disappointed that branch is closing on a Saturday as this is the only time change. Will now need to take a day off work if I need access to my SEVEN accounts. Reviewed on: 16th August 2024
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In branch service review

4
Keep opening times as normal, closing earlier will be awful. Reviewed on: 16th August 2024
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In branch service review

5
Great service, helpful. Unhappy with the change of opening hours. Reviewed on: 16th August 2024
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In branch service review

3
Proposed changes to opening hours are inconvenient as I work Mon-Fri away. I have a lot of accounts with you and planned to open more but the latest news has made me unsure. Reviewed on: 16th August 2024
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In branch service review

5
Everything explained well. Friendly staff. Reviewed on: 16th August 2024
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In branch service review

5
I was very satisfied with the lady who dealt with me. She explained everything well. I liked that I didn't have to go online to open an account. Reviewed on: 16th August 2024
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In branch service review

4
Helpful, friendly service. Nothing is too much trouble. Reviewed on: 16th August 2024
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In branch service review

5
Friendly customer service - sometimes a bit of a queue but never rushed to complete transactions etc. Reviewed on: 16th August 2024
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In branch service review

5
Excellent service. Everything explained well and clearly. Reviewed on: 16th August 2024
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