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Darlington Building Society: Savings reviews

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4.90
Based on 12,464 reviews, last reviewed 9th May 2026
58% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

5
Good experience being able to speak to a person face-to-face. They are all knowledgeable about the products available. Reviewed on: 24th August 2024
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Verified Member

In branch service review

5
Excellent service in Yarm branch - but a shame it's no longer open on a Saturday morning! Great service and advice from Tom and also Kath on the front desk. Reviewed on: 24th August 2024
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Verified Member

In branch service review

5
Staff excellent in Northallerton and Yarm. Reviewed on: 24th August 2024
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Verified Member

In branch service review

5
Very helpful and knowledgeable. Answered all my queries. Reviewed on: 24th August 2024
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Verified Member

In branch service review

5
Fantastic all round with amazing staff. Reviewed on: 24th August 2024
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Verified Member

In branch service review

5
I like the friendliness of the staff and the accessibility. But it's a shame that the branch is closing on a Saturday. Reviewed on: 24th August 2024
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Verified Member

In branch service review

5
Would be better if located back to Billingham but I like that you still have some of the staff over in Stockton. Reviewed on: 23rd August 2024
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Verified Member

In branch service review

4
I like the service but think the online service could be friendlier. Reviewed on: 23rd August 2024
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Verified Member

In branch service review

5
Friendly, informative, professional. Reviewed on: 23rd August 2024
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Verified Member

In branch service review

5
Excellent communication from phone appointment to face-to-face, friendly and assuring. Reviewed on: 23rd August 2024
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Verified Member

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