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Darlington Building Society: Savings reviews

4.87
Based on 12,504 reviews, last reviewed 18th Jul 2026
77% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Chloe was very thorough informative and very helpful Dealt with Chloe who was very thorough, Informative, helpful and friendly which the whole experience less stressful and very easy Reviewed on: 18th July 2026
Sharon Paley's avatar
Sharon Paley

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

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Darlington Building Society Savings reviews (12504)

In branch service review

5
Super informative and professional. Reviewed on: 12th August 2024

registering for online banking, nominating an account

5
Over the phone, Keely at the Middlesbrough branch described the steps for registering for online banking, nominate an account and uploading a bank statement. I completed all the steops in about 5 minutes with ot any mistakes whatso ever. She was polite, courtious, knowlegdable and friendly. I called to close my darlington account and shift my funds to another bank. I have decided not to do that and look at Darlingtons interests rates. Thank you Reviewed on: 12th August 2024

In branch service review

5
Very helpful and everything is in an understandable language. Reviewed on: 9th August 2024

In branch service review

5
Tranferring an ISA was completed quickly and efficiently with all information given. Would prefer a passbook for ISAs. Reviewed on: 9th August 2024

In branch service review

5
Very good service. Helpful and informative. Reviewed on: 9th August 2024

In branch service review

4
Waiting times when busy takes much longer when only one person serving. Reviewed on: 9th August 2024

In branch service review

5
A great welcome, clear information given allowing us to consider options. Process was carried out with efficiency. Would certainly praise Sandra for her help. Reviewed on: 9th August 2024

In branch service review

5
Everything was very well explained. Reviewed on: 9th August 2024

In branch service review

5
Well explained and a detailed interaction. Reviewed on: 9th August 2024

In branch service review

5
Great service and fabulous staff. Reviewed on: 8th August 2024

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