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Darlington Building Society: Savings reviews

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4.90
Based on 12,464 reviews, last reviewed 9th May 2026
58% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

5
The interest rates are really good and it's great to have a local branch. Reviewed on: 7th August 2024
Verified Member's avatar
Verified Member

In branch service review

5
Val was amazing, she was kind, helpful and very chatty. I had a wondeful experience in branch. I even opened another savings account as all the information Val gave me made me realise it was a fab idea. Reviewed on: 7th August 2024
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Verified Member

In branch service review

5
Emily was very informative and explained all the accounts in detail - very helpful and I liked the fact that I did not feel pressured. A wonderful experience, I will be back to branch soon. Reviewed on: 7th August 2024
Verified Member's avatar
Verified Member

In branch service review

5
Always kind, nice and helpful in branch and accounts are great. Reviewed on: 7th August 2024
Verified Member's avatar
Verified Member

My query was answered very quickly and was most help...

5
My query was answered very quickly and was most helpful. My question was resolved immediately Reviewed on: 7th August 2024
Peggy w's avatar
Peggy w

In branch service review

5
Sandra has been extremely helpful. Reviewed on: 6th August 2024
Verified Member's avatar
Verified Member

In branch service review

5
Sandra was very helpful with setting up my account today. It was a very straightforward process and roughly easay for me to understand. Reviewed on: 6th August 2024
Verified Member's avatar
Verified Member

In branch service review

5
Friendly. Not busy in branch. I like having a passbook. Reviewed on: 6th August 2024
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Verified Member

In branch service review

5
Very quick, was supposed to be 90 minutes but staff helped make things go quickly and smoothly as I had my kids. Reviewed on: 6th August 2024
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Verified Member

In branch service review

5
Very helpful and very friendly. Very good experience. Reviewed on: 6th August 2024
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Verified Member

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