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Darlington Building Society: Savings reviews

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4.90
Based on 12,464 reviews, last reviewed 9th May 2026
58% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

5
I'm a little disappointed that dogs aren't allowed in the branches. It was quite an inconvenience. Reviewed on: 8th August 2024
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Verified Member

In branch service review

5
Tom was extremely friendly and professional explaining the product at a level I understood. Loved being able to access a person and obtain a bank book!. Reviewed on: 8th August 2024
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Verified Member

In branch service review

5
The staff are very helpful and chatty and always willing to help. Reviewed on: 8th August 2024
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Verified Member

In branch service review

5
Great service, helpful and friendly staff where I was welcomed on arrival. Reviewed on: 8th August 2024
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Verified Member

In branch service review

5
Staff are very well informed and helpful and informative. Reviewed on: 8th August 2024
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Verified Member

In branch service review

5
Friendly, efficient and the staff were knowledgeable about products. Reviewed on: 8th August 2024
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Verified Member

In branch service review

4
Need quicker response to answer telephone calls. Reviewed on: 8th August 2024
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Verified Member

In branch service review

5
I love visiting the Stockton branch. Reviewed on: 7th August 2024
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Verified Member

In branch service review

5
Louise at Stockton branch gave excellent customer service, answered our queries in simple, easy to understand terminology and was very polite and helpful. She was a great asset to your company. Reviewed on: 7th August 2024
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Verified Member

In branch service review

5
Friendly. No improvements needed. Reviewed on: 7th August 2024
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Verified Member

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