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Darlington Building Society: Savings reviews

4.87
Based on 12,504 reviews, last reviewed 18th Jul 2026
77% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Chloe was very thorough informative and very helpful Dealt with Chloe who was very thorough, Informative, helpful and friendly which the whole experience less stressful and very easy Reviewed on: 18th July 2026
Sharon Paley's avatar
Sharon Paley

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

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Darlington Building Society Savings reviews (12504)

In branch service review

5
Nothing need improving. Staff are always helpful. Reviewed on: 13th August 2024

In branch service review

5
Mai was very knowledgeable and efficient. I felt at ease and understood my investment. Reviewed on: 13th August 2024

In branch service review

5
Simple, quick, easy and everything explained in plain English. Lovely, friendly staff. Reviewed on: 13th August 2024

In branch service review

5
Friendly, informative and business-like. Reviewed on: 13th August 2024

In branch service review

5
Staff are very friendly and helpful. Reviewed on: 13th August 2024

In branch service review

5
Very friendly and helpful. Would have been helpful if advised to bring NI number as well as ID to the appointment. Reviewed on: 13th August 2024

In branch service review

5
Great quick service. Helpful, nice to talk to people about the options available. Reviewed on: 13th August 2024

In branch service review

5
Absolutely wonderful experience today when closing an account and dividing cash amongst other accounts. Reviewed on: 13th August 2024

In branch service review

5
Customer contact administrator was helpful, efficient and explained savings product in which I was fully interested. Reviewed on: 12th August 2024

In branch service review

5
Keep passbooks, including for fixed rate products, and stay on the high street too. Reviewed on: 12th August 2024

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