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Darlington Building Society: Savings reviews

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4.90
Based on 12,446 reviews, last reviewed 31st Mar 2026
59% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
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Latest highest rating:

5

DARLINGTON BUILDING SOCIETY AT YARM IS GREAT, DARLINGTON BUILDING SOCIETY AT YARM IS GREAT, STAFF, LOCATION AND SAVINGS ALL SUPER. THANKYOU! Reviewed on: 31st March 2026
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DB

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12446)

In branch service review

5
Louise at Stockton branch gave excellent customer service, answered our queries in simple, easy to understand terminology and was very polite and helpful. She was a great asset to your company. Reviewed on: 7th August 2024
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In branch service review

5
Friendly. No improvements needed. Reviewed on: 7th August 2024
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In branch service review

5
The interest rates are really good and it's great to have a local branch. Reviewed on: 7th August 2024
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In branch service review

5
Val was amazing, she was kind, helpful and very chatty. I had a wondeful experience in branch. I even opened another savings account as all the information Val gave me made me realise it was a fab idea. Reviewed on: 7th August 2024
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In branch service review

5
Emily was very informative and explained all the accounts in detail - very helpful and I liked the fact that I did not feel pressured. A wonderful experience, I will be back to branch soon. Reviewed on: 7th August 2024
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In branch service review

5
Always kind, nice and helpful in branch and accounts are great. Reviewed on: 7th August 2024
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Verified Member

My query was answered very quickly and was most help...

5
My query was answered very quickly and was most helpful. My question was resolved immediately Reviewed on: 7th August 2024
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Peggy w

In branch service review

5
Sandra has been extremely helpful. Reviewed on: 6th August 2024
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In branch service review

5
Sandra was very helpful with setting up my account today. It was a very straightforward process and roughly easay for me to understand. Reviewed on: 6th August 2024
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Verified Member

In branch service review

5
Friendly. Not busy in branch. I like having a passbook. Reviewed on: 6th August 2024
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