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Darlington Building Society: Savings reviews

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4.90
Based on 12,464 reviews, last reviewed 9th May 2026
58% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

5
Lovely staff and a nice and tidy branch. Reviewed on: 5th August 2024
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Verified Member

In branch service review

5
Charley was very good, she explained everything in detail making sure we understood everything. She was very polite. Reviewed on: 5th August 2024
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Verified Member

In branch service review

5
Got an appointment quickly - service was really nice. Talking to staff is easy. Reviewed on: 5th August 2024
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Verified Member

In branch service review

5
Always welcoming and very helpful. Reviewed on: 3rd August 2024
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Verified Member

In branch service review

5
Not happy about no passbook for savings. Reviewed on: 2nd August 2024
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Verified Member

In branch service review

4
I am frustrated that I am no longer getting a passbook for a fixed rate savings account. Reviewed on: 2nd August 2024
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Verified Member

In branch service review

4
I hate to be forced to the digital age. If the branch closes I will be forced to close my accounts and bank elsewhere. Reviewed on: 2nd August 2024
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Verified Member

In branch service review

5
Always friendly staff, been a long term customer - use this branch regularly. Reviewed on: 2nd August 2024
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Verified Member

In branch service review

5
Had to wait for account to mature. Very helpful staff. Reviewed on: 2nd August 2024
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Verified Member

In branch service review

5
Unhappy with hours changing - unable to get any other branch as have mobility issues. Been a customer for 23 years and very unhappy. Reviewed on: 2nd August 2024
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Verified Member

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