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Darlington Building Society: Savings reviews

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4.90
Based on 12,464 reviews, last reviewed 9th May 2026
58% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

5
Passbook for savings account - brilliant!!. Reviewed on: 27th July 2024
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Verified Member

In branch service review

5
It is local which is wonderful. Staff extremely helpful. Reviewed on: 26th July 2024
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Verified Member

In branch service review

5
Brilliant service and helpful explanations. Reviewed on: 26th July 2024
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Verified Member

In branch service review

4
Need a high stool at the service counter for elderly customers. Reviewed on: 26th July 2024
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Verified Member

In branch service review

5
Went through all the options thoroughly even though I knew what I was wanting. Reviewed on: 26th July 2024
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Verified Member

In branch service review

5
Lovely place - not happy about the upcoming hours change. Give it a year and it'll close. Reviewed on: 26th July 2024
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Verified Member

In branch service review

4
Not happy about the proposed opening hours, if it is run like a bank people will treat it like a bank and leave. Reviewed on: 26th July 2024
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Verified Member

In branch service review

4
As a teacher I can only come into a branch after school or Saturdays, now if Middlesbrough branch is closed early/Saturday I will not be able to come into branch so most likely will have to close my account. Reviewed on: 26th July 2024
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Verified Member

In branch service review

5
Lovely, friendly staff who are always happy to help and kind. Reviewed on: 25th July 2024
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Verified Member

In branch service review

5
Staff are always friendly, professional and I've never had any issues. Reviewed on: 25th July 2024
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Verified Member

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