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Darlington Building Society: Savings reviews

4.87
Based on 12,504 reviews, last reviewed 18th Jul 2026
77% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Chloe was very thorough informative and very helpful Dealt with Chloe who was very thorough, Informative, helpful and friendly which the whole experience less stressful and very easy Reviewed on: 18th July 2026
Sharon Paley's avatar
Sharon Paley

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

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Darlington Building Society Savings reviews (12504)

In branch service review

5
The staff are very informative, helpful and kind. Reviewed on: 2nd August 2024

In branch service review

5
Staff are all very friendly and helpful and always make me feel welcome. Reviewed on: 2nd August 2024

In branch service review

5
Very professional - satisfied with my visit and will visit again. Reviewed on: 2nd August 2024

Brilliant customer service.

5
Brilliant customer service. Simon from Head Office was extremely helpful. Reviewed on: 2nd August 2024

In branch service review

5
Chrissy was very helpful, explained in detail the new products and was very pleasant to deal with. Reviewed on: 2nd August 2024

In branch service review

5
Everything has been explained clearly to me regarding the opening of new account in a very friendly and efficient way. Reviewed on: 2nd August 2024

In branch service review

5
Totally satisfied with everything that was explained and the staff were totally helpful and exceptional to my requests. Reviewed on: 2nd August 2024

In branch service review

5
Would prefer not to have to come in and open a new account, rather I would just have a tick box option at the end of the term. Reviewed on: 2nd August 2024

In branch service review

4
Couldn't get through on phone. Answered then on hold for long time hence score is 4. Service very good today in branch by Sandra. Reviewed on: 1st August 2024

In branch service review

5
The advice I received regarding transferring ISA funds was great - very happy with the service. Reviewed on: 1st August 2024

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