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Darlington Building Society: Savings reviews

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4.91
Based on 12,638 reviews, last reviewed 31st Mar 2026
14% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

In branch service review Very knowledgeable and accurate information, friendly and approachable. Reviewed on: 31st March 2026
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Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12638)

In branch service review

5
Extremely helpful and efficient in explaining the ISA rules and opening. Reviewed on: 24th August 2024
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In branch service review

5
Very personal service; local and handy. Reviewed on: 24th August 2024
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In branch service review

5
Friendly, professional and very helpful with a complicated query. Reviewed on: 24th August 2024
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In branch service review

5
Happy with the service, so pleased that they are on the high street. Reviewed on: 24th August 2024
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In branch service review

5
Good experience being able to speak to a person face-to-face. They are all knowledgeable about the products available. Reviewed on: 24th August 2024
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In branch service review

5
Excellent service in Yarm branch - but a shame it's no longer open on a Saturday morning! Great service and advice from Tom and also Kath on the front desk. Reviewed on: 24th August 2024
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In branch service review

5
Staff excellent in Northallerton and Yarm. Reviewed on: 24th August 2024
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In branch service review

5
Very helpful and knowledgeable. Answered all my queries. Reviewed on: 24th August 2024
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In branch service review

5
Fantastic all round with amazing staff. Reviewed on: 24th August 2024
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In branch service review

5
I like the friendliness of the staff and the accessibility. But it's a shame that the branch is closing on a Saturday. Reviewed on: 24th August 2024
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