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Darlington Building Society: Savings reviews

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4.91
Based on 12,638 reviews, last reviewed 31st Mar 2026
14% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

In branch service review Very knowledgeable and accurate information, friendly and approachable. Reviewed on: 31st March 2026
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Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12446)

In branch service review

5
Customer service always excellent. I like the availability of face-to-face counter staff and the fact it is not all online. Reviewed on: 23rd July 2024
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In branch service review

5
I have been a member for 68 years and I am very happy with the staff and service. Reviewed on: 23rd July 2024
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In branch service review

5
Like where it's situated near the bus station. Friendly staff. Reviewed on: 23rd July 2024
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In branch service review

5
All lovely staff. I like the branch. Reviewed on: 23rd July 2024
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In branch service review

5
Friendly staff, very important, clean, tidy and modern. Reviewed on: 23rd July 2024
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In branch service review

5
Quite happy with branch and staff. Reviewed on: 23rd July 2024
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In branch service review

5
I received very good service and helpful advice. Reviewed on: 23rd July 2024
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In branch service review

5
Wanted to review our savings and the girl at the front desk was very cheerful and friendly. The lady who we spoke to about saving was very friendly and very helpful about what to do and when. Both got 10 out of 10 from us. Reviewed on: 23rd July 2024
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In branch service review

5
All people on the counter are pleasant and helpful. Reviewed on: 22nd July 2024
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In branch service review

5
Friendly staff. No fuss. Always with a smile. Reviewed on: 22nd July 2024
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