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Darlington Building Society: Savings reviews

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4.90
Based on 12,464 reviews, last reviewed 9th May 2026
58% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

5
Pleasant on arrival by staff and quick service. Reviewed on: 5th July 2024
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Verified Member

In branch service review

5
I like the face-to-face service. Reviewed on: 5th July 2024
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Verified Member

In branch service review

5
Mai was very informative, helpful and informative. Explained everything in detail. I am more than happy with the professional and knowledgeable servie which was provided to me today. Thank you. Reviewed on: 5th July 2024
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Verified Member

In branch service review

5
Thank you for solving the mystery of the missing bank transfer - done quickly and efficiently. Reviewed on: 5th July 2024
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Verified Member

In branch service review

5
Very patient - I had a lot of books to update and the staff were very helpful. Reviewed on: 5th July 2024
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Verified Member

In branch service review

5
Very efficient service - would recommend. Reviewed on: 5th July 2024
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Verified Member

In branch service review

5
Personal touch. Available by phone directly to the branch. Friendly, helpful and efficient staff. Reviewed on: 5th July 2024
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Verified Member

In branch service review

4
I had an interview at Northallerton branch to decide what to reinvest a maturing ISA. The ISA matured on the 30/06/24 and the interview was for the 01/07/24 and we found that the money had not been transferred to another account so we could not access the money. Staff were excellent but they are let down by Darlington BS. Reviewed on: 5th July 2024
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Verified Member

In branch service review

5
Lovely, friendly service, so helpful. Reviewed on: 5th July 2024
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Verified Member

In branch service review

5
Love the service and friendliness of the staff. Reviewed on: 2nd July 2024
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Verified Member

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