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Darlington Building Society: Savings reviews

4.90
Based on 12,464 reviews, last reviewed 9th May 2026
58% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

5
Staff were very helpful, informative and dealt with enquiries efficiently. Reviewed on: 29th June 2024

In branch service review

5
Account was set-up very quickly. Reviewed on: 29th June 2024

In branch service review

5
Frienly, helpful, and knowledgeable staff. Reviewed on: 29th June 2024

In branch service review

5
I like still having contact with humans rather than being forced to use machines like in big banks. Reviewed on: 29th June 2024

In branch service review

5
Always receive excellent service, I am made to feel welcome every visit. 5 stars!!. Reviewed on: 29th June 2024

In branch service review

5
Good, friendly staff, give advice in a positive manner, and smile when serving. Reviewed on: 29th June 2024

In branch service review

5
Very patient, helped me set-up a standing order. Reviewed on: 29th June 2024

In branch service review

5
The staff were very bubbly and made the transaction easy. Brilliant service for everything. Reviewed on: 29th June 2024

In branch service review

4
Very pleasant staff - efficient. Reviewed on: 29th June 2024

In branch service review

5
Always excellent customer service. Reviewed on: 29th June 2024

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