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Darlington Building Society: Savings reviews

4.87
Based on 12,505 reviews, last reviewed 24th Jul 2026
77% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Staff at Bishop Auckland branch very helpful. Staff at Bishop Auckland branch very helpful. Pleasant and professional Reviewed on: 24th July 2026
Mary T's avatar
Mary T

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12505)

In branch service review

5
Good rate of interest, easy access online, staff very helpful on the rare occassions when I visit a branch. Reviewed on: 5th July 2024

In branch service review

5
Pleasant on arrival by staff and quick service. Reviewed on: 5th July 2024

In branch service review

5
I like the face-to-face service. Reviewed on: 5th July 2024

In branch service review

5
Mai was very informative, helpful and informative. Explained everything in detail. I am more than happy with the professional and knowledgeable servie which was provided to me today. Thank you. Reviewed on: 5th July 2024

In branch service review

5
Thank you for solving the mystery of the missing bank transfer - done quickly and efficiently. Reviewed on: 5th July 2024

In branch service review

5
Very patient - I had a lot of books to update and the staff were very helpful. Reviewed on: 5th July 2024

In branch service review

5
Very efficient service - would recommend. Reviewed on: 5th July 2024

In branch service review

5
Personal touch. Available by phone directly to the branch. Friendly, helpful and efficient staff. Reviewed on: 5th July 2024

In branch service review

4
I had an interview at Northallerton branch to decide what to reinvest a maturing ISA. The ISA matured on the 30/06/24 and the interview was for the 01/07/24 and we found that the money had not been transferred to another account so we could not access the money. Staff were excellent but they are let down by Darlington BS. Reviewed on: 5th July 2024

In branch service review

5
Lovely, friendly service, so helpful. Reviewed on: 5th July 2024

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