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Darlington Building Society: Savings reviews

4.90
Based on 12,447 reviews, last reviewed 2nd Apr 2026
57% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Superb local service and care Since I opened my account at Darlington Building Society I have received excellent service at my local branch. My elderly Mum & my in laws have also s... Read more Reviewed on: 2nd April 2026
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MS

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12447)

In branch service review

5
Been with DBS for years and found staff always friendly and helpful. Reviewed on: 25th June 2024

In branch service review

5
Quick and easy to make appointment. Reviewed on: 25th June 2024

In branch service review

5
Friendly, efficient service. Products thoroughly explained and questions discussed in detail. Reviewed on: 24th June 2024

In branch service review

5
Got my first mortgage with DBS and have been happy with this Society for 60 years. Reviewed on: 24th June 2024

In branch service review

4
In the past we did not receive letter about account change. On appeal your decision was upheld. ISA maturing in 10 days and still not received notification. Reviewed on: 24th June 2024

In branch service review

5
Very pleased with the service. Friendly and professional, always welcoming. Reviewed on: 24th June 2024

In branch service review

5
Open 5 and a half days a week. Excellent customer service. Reviewed on: 24th June 2024

In branch service review

5
Everyone has been kind and friendly and give great advice about products. Reviewed on: 22nd June 2024

In branch service review

5
Easy access, lovely and friendly staff. Never feel guilty withdrawing my own money out or transferring. Would like the online service to be easier. Reviewed on: 21st June 2024

In branch service review

5
Easy to undertake my requirements. Reviewed on: 21st June 2024

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