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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.87
Based on 12,505 reviews, last reviewed 24th Jul 2026
77% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Staff at Bishop Auckland branch very helpful. Staff at Bishop Auckland branch very helpful. Pleasant and professional Reviewed on: 24th July 2026
Mary T's avatar
Mary T

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12505)

In branch service review

5
Very straightforward procedure and friendly service from the advisor. The personal face-to-face experience cannot be underestimated in the era of modern technology. Reviewed on: 25th May 2024
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Verified Member

In branch service review

5
Gave good advice, they were very helpful in making a decision. Reviewed on: 25th May 2024
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Verified Member

In branch service review

5
I like the savings books and the ease of saving but it's getting harder to take the savings out. Reviewed on: 25th May 2024
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Verified Member

In branch service review

5
Excellent service from my initial phone call yesterday. The advisor was young but mature beyond their years. Professional, knowledgeable, and yet kind. Will do well in future. Reviewed on: 25th May 2024
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Verified Member

In branch service review

5
Like the high street branches and being able to speak to the right people. Reviewed on: 25th May 2024
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Verified Member

In branch service review

5
When is the Society going to increase the daily amount we are allowed to draw ( Reviewed on: 25th May 2024
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Verified Member

In branch service review

5
Information given was very helpful and easy to understand. Staff were very knowledgeable. Reviewed on: 25th May 2024
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Verified Member

In branch service review

5
Staff very helpful, professional with excellent knowledge of the verious products, made very welcome. Reviewed on: 25th May 2024
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Verified Member

In branch service review

5
My experience has been very good. Helpful, knowledgeable and friendly staff. Reviewed on: 24th May 2024
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Verified Member

In branch service review

5
I had a very positive and very satisfactory experience with the advisor today. I achieved everything I had intended complete from this meeting. Kathleen, as always, was very thorough, polite, professional and helpful. We had a very enjoyable and useful time together in one of your lovely new offices. Thanks for the service you provide. Reviewed on: 23rd May 2024
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Verified Member

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