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Darlington Building Society: Savings reviews

4.90
Based on 12,448 reviews, last reviewed 5th Apr 2026
52% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Great service for an octogenarian Great service for an octogenarian who is useless with technology and with DBS can have to face to face discussions to help with savings. Thankyou. Reviewed on: 5th April 2026
Julia's avatar
Julia

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12448)

Excellent customer service

5
Excellent customer service, in branch over over the phone. Reviewed on: 15th May 2024

Excellent customer service today from Simon

5
Excellent customer service today from Simon Reviewed on: 15th May 2024

Excellent customer service thank you.

5
Simon was professional, pleasant, helpful and informative. He resolved my issue and gave me useful information on other savings products suitable for my needs. He was patient and waited on the phone while I completed my transaction. Reviewed on: 15th May 2024

In branch service review

5
For simple, straightforward matters - good. Branch staff are very good. Reviewed on: 14th May 2024

In branch service review

5
Longer opening times on Saturday - till 2pm? New premises is nice though. Staff are friendly!. Reviewed on: 14th May 2024

In branch service review

5
Friendly staff, always polite and helpful. Reviewed on: 14th May 2024

In branch service review

5
First class, could not be better. Reviewed on: 14th May 2024

In branch service review

5
Friendly and professional service. Reviewed on: 14th May 2024

In branch service review

5
Friendly, approachable staff, competitive accounts. More on duty would be helpful. Above all, a local society on the high street. Reviewed on: 14th May 2024

In branch service review

5
Sorted account no problems, ace handling account to new customer (well done). Reviewed on: 14th May 2024

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