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Darlington Building Society: Savings reviews

4.87
Based on 12,505 reviews, last reviewed 24th Jul 2026
77% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Staff at Bishop Auckland branch very helpful. Staff at Bishop Auckland branch very helpful. Pleasant and professional Reviewed on: 24th July 2026
Mary T's avatar
Mary T

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

Help others make smarter decisions by sharing your own experience. Write a review

Darlington Building Society Savings reviews (12505)

In branch service review

5
Sandra has been excellent today, very helpful and talked me through everything. Reviewed on: 23rd May 2024

In branch service review

5
Please look at interest percentage sooner rather than later. Reviewed on: 23rd May 2024

In branch service review

4
Visited branch to make appointment to open savings account for non-existing customer via PoA. Told to bring photo ID, PoA documentation but not told of need for ID for account holder. Caused some inconvenience and an additional visit to branch. Reviewed on: 22nd May 2024

In branch service review

5
Have been with Darlington Building Society many years and always found staff to be very professional and courteous. Reviewed on: 22nd May 2024

Resetting password

5
The representative (Simon) was extremely helpful and patient talking me through the steps I needed to take. Reviewed on: 22nd May 2024

In branch service review

5
Friendly, helpful, and Meghan was very good in our appointment. Reviewed on: 21st May 2024

In branch service review

5
Queues better than at Tubwell Row, very happy with interest as it has doubled to last year. Reviewed on: 21st May 2024

In branch service review

5
Good crack, helpful and understanding. Reviewed on: 21st May 2024

In branch service review

5
Friendly, helpful, queues have gone down, staff always smiling. Reviewed on: 21st May 2024

In branch service review

4
Very happy with service. Good customer care. Would recommend. Reviewed on: 21st May 2024

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