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Darlington Building Society: Savings reviews

4.91
Based on 12,449 reviews, last reviewed 9th Apr 2026
49% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent service and always be friendly Excellent service and always be friendly Reviewed on: 9th April 2026
Mrs F's avatar
Mrs F

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12449)

In branch service review

5
Every time I come in the staff are just so friendly, helpful and welcoming. Reviewed on: 19th April 2024

In branch service review

5
If anything, the staff are too friendly!. Reviewed on: 19th April 2024

In branch service review

5
Very friendly staff and always helpful. Reviewed on: 19th April 2024

In branch service review

5
Always very helpful in both Northallerton and Guisborough branches, very pleasant staff. Reviewed on: 19th April 2024

In branch service review

5
Very friendly staff and good accessibility. Reviewed on: 19th April 2024

In branch service review

5
Not all accounts are available nationwide, especially children's accounts. Reviewed on: 19th April 2024

In branch service review

5
Very, very friendly and quick customer service. Especially from the Northallerton staff. Reviewed on: 19th April 2024

In branch service review

5
All the staff are very kind and helpful. Reviewed on: 19th April 2024

In branch service review

4
People are lovely, friendly and helpful. It's not easy to use though, needs updating and modernising if in branch, be quicker. Reviewed on: 19th April 2024

In branch service review

5
Excellent customer service and excellent products (account options). Reviewed on: 19th April 2024

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