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Darlington Building Society: Savings reviews

4.87
Based on 12,506 reviews, last reviewed 26th Jul 2026
77% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

I sorted my appointment online quick and easy the la... I sorted my appointment online quick and easy the lady (Chantell )was very helpful explained everything I needed to know got my financial situation in... Read more Reviewed on: 26th July 2026
Karen's avatar
Karen

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12506)

In branch service review

5
I have saved for all my gradchildren at the Darlington Building Society. Reviewed on: 26th April 2024

In branch service review

5
Friendly, co-operative personnel. Reviewed on: 26th April 2024

In branch service review

5
Your new staff member in Barnard Castle was very helpful. Reviewed on: 26th April 2024

In branch service review

5
Really nice staff and very friendly. Reviewed on: 26th April 2024

In branch service review

5
Friendly staff who gave information at the level I needed, clear options and suggestions. Ended up with a better choice following discussions. Enjoyed my experience!. Reviewed on: 26th April 2024

Personal service, on the high street

5
Personal service, professional, friendly and still on the high street, unlike most of the banks Reviewed on: 26th April 2024

In branch service review

5
Always very helpful and friendly. Reviewed on: 25th April 2024

In branch service review

5
Selina and Elaine always make me feel welcome and nothing is too much trouble. Reviewed on: 25th April 2024

In branch service review

5
Staff are so helpful, expecially Chrissy. Premises clean and modern. No improvements needed, all good. Reviewed on: 25th April 2024

In branch service review

5
First class service from Sandra. Just what I wanted. Highly recommend. Reviewed on: 25th April 2024

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