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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.87
Based on 12,507 reviews, last reviewed 27th Jul 2026
77% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Always on time, all information given. Always on time, all information given. Carried out professionally and friendly. Reviewed on: 27th July 2026
Janice's avatar
Janice

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12508)

In branch service review

5
Website could be better. Sorted ISA easily. Reviewed on: 12th April 2024
Verified Member's avatar
Verified Member

In branch service review

5
Really good service, but sometimes you have to queue for a long time. Reviewed on: 12th April 2024
Verified Member's avatar
Verified Member

Simon was brilliant clear and helpful.

5
Simon was brilliant clear and helpful...excellent telephone customer service Reviewed on: 11th April 2024
linda hibbs's avatar
linda hibbs

In branch service review

5
Have been using for many years, always found it very good for saving. Find it even better with the location. Reviewed on: 11th April 2024
Verified Member's avatar
Verified Member

In branch service review

5
Have banked here since a school leaver, so over 60 years, and staff have always been helpful and caring. Reviewed on: 11th April 2024
Verified Member's avatar
Verified Member

In branch service review

5
All staff go extra mile everytime I come in. Nothing is ever too difficult for them. Reviewed on: 11th April 2024
Verified Member's avatar
Verified Member

In branch service review

5
At my age (only 50 years to live!) I wondered if an hour long session was necessary when I knew exactly what I wanted, but I must say that the content, informative and interesting, proved worthwhile and having turned up with my wife's glasses, Mai's help was very much appreciated. Reviewed on: 11th April 2024
Verified Member's avatar
Verified Member

In branch service review

5
Lovely service and always given with a smile!. Reviewed on: 11th April 2024
Verified Member's avatar
Verified Member

In branch service review

5
It was a good team effort - I was seen quickly and everyone smiled. A full description of the products available was given. Reviewed on: 11th April 2024
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Verified Member

Registration

5
Had problem registering & viewing my account online Reviewed on: 10th April 2024
Natalie H's avatar
Natalie H

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