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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.87
Based on 12,508 reviews, last reviewed 27th Jul 2026
77% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

.ISA maturity Gary gave full explanation of products and very helpful in rolling our ISA's forward Reviewed on: 27th July 2026
John O's avatar
John O

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

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Darlington Building Society Savings reviews (12508)

In branch service review

5
Lovely atmosphere, great customer service. No improvements needed. Reviewed on: 22nd March 2024
Verified Member's avatar
Verified Member

In branch service review

5
Helpful, always have a smile on. Reviewed on: 22nd March 2024
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Verified Member

In branch service review

5
Convenient and on the high street. Reviewed on: 22nd March 2024
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Verified Member

In branch service review

5
It is a pleasure to go into the branch, that staff are always very helpful. Excellent. Reviewed on: 22nd March 2024
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Verified Member

In branch service review

5
Very helpful staff, excellent service. Helped immediately with my enquiry and opening an account. Reviewed on: 22nd March 2024
Verified Member's avatar
Verified Member

In branch service review

5
Today has been a completely good and pleasant experience. Everything was thoroughly explained and all my questions answered in a patient and professional manner. Reviewed on: 22nd March 2024
Verified Member's avatar
Verified Member

Simon was very friendly and helpful

5
Simon was very friendly and helpful Reviewed on: 22nd March 2024
Michelle C's avatar
Michelle C

Simon was very helpful setting up my online account

5
Simon was very helpful setting up my online account Reviewed on: 20th March 2024
Paul 's avatar
Paul

The branch staff are amazing.

5
The branch staff are amazing. They welcome you with a smile, and any query they will help you with, and if they don't know the answer they will go ask for help to make sure they provide the best service. I visited to get a statement and they were happy to help in a quick and efficient way. Reviewed on: 20th March 2024
Emma D's avatar
Emma D

Patient and caring. Excellent.

5
I experienced great difficulty in opening my account via Darlington Online. Vicky drew the short straw when she answered the Helpline. She adjusted her speech level and speed upon being told I am profoundly deaf. Vicky also suggested I agree to have a flag attached to my details to alert future operators to my deafness. She then took me slowly through the account setup and ensured that I could operate it. Very much appreciated. Reviewed on: 20th March 2024
Richard B's avatar
Richard B

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