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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.87
Based on 12,509 reviews, last reviewed 28th Jul 2026
76% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Friendly and accommodating staff. Friendly and accommodating staff. Reviewed on: 28th July 2026
Tassie's avatar
Tassie

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

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Darlington Building Society Savings reviews (12509)

Patient and caring. Excellent.

5
I experienced great difficulty in opening my account via Darlington Online. Vicky drew the short straw when she answered the Helpline. She adjusted her speech level and speed upon being told I am profoundly deaf. Vicky also suggested I agree to have a flag attached to my details to alert future operators to my deafness. She then took me slowly through the account setup and ensured that I could operate it. Very much appreciated. Reviewed on: 20th March 2024
Richard B's avatar
Richard B

In branch service review

5
Really friendly and sound advice. Reviewed on: 20th March 2024
Verified Member's avatar
Verified Member

In branch service review

5
I came to see Aiden on the 8th March to open some accounts, he was very knowledgeable about your products and made me feel as though I could trust him. I found him to be a very personable and efficient young man. Reviewed on: 20th March 2024
Verified Member's avatar
Verified Member

Always very personal and appreciate the commitment t...

5
Always very personal and appreciate the commitment to the high street. Reviewed on: 20th March 2024
Paul McWeeney's avatar
Paul McWeeney

Very helpful talking throught everything

5
Very helpful talking throught everything Reviewed on: 20th March 2024
Peter c's avatar
Peter c

Great customer service

5
I rang with a question which was answered fully and quickly. The phone was answered quickly and the person I spoke to was very polite and knowledgeable. Reviewed on: 19th March 2024
Louise 's avatar
Louise

In branch service review

5
Staff are unbelievable, always pleasant and it's a pleasure coming into branch. Reviewed on: 18th March 2024
Verified Member's avatar
Verified Member

In branch service review

5
Very helpful, experience well presented and accounts explained. Reviewed on: 18th March 2024
Verified Member's avatar
Verified Member

In branch service review

5
Smooth, understandable, infrmative and answered any questions. Reviewed on: 18th March 2024
Verified Member's avatar
Verified Member

In branch service review

5
Darlington Building Society in Stockton, occassionally use Middlesbrough, always give polite, prompt and effective service. Reviewed on: 18th March 2024
Verified Member's avatar
Verified Member

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