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Darlington Building Society: Savings reviews

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4.90
Based on 12,457 reviews, last reviewed 17th Apr 2026
43% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent service from Vicky I spoke to Vicky who assisted with my LPA registration. She also provided me with all the information I required within 24 hours Reviewed on: 17th April 2026
A C's avatar
A C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12457)

In branch service review

5
I like the friendliness of the team. Reviewed on: 8th March 2024
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Verified Member

In branch service review

5
One fear I have is for the staff (Bishop Auckland) as the serving area (from the main door) is so open. I think their safety is being compromised, with the world today I think that area should be better protected. Reviewed on: 8th March 2024
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Verified Member

In branch service review

5
Lovely staff who are easy to talk to. Reviewed on: 8th March 2024
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Verified Member

In branch service review

5
Very friendly staff who are knowledgeable about products and services. Reviewed on: 8th March 2024
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Verified Member

In branch service review

5
Very helpful and thorough. Would like the daily cash limit increased though. Reviewed on: 7th March 2024
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Verified Member

In branch service review

5
Very happy with the service, very informative. Reviewed on: 7th March 2024
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Verified Member

In branch service review

5
Kathleen was a lovely lady who answered all my questions so that I understood and was overall very helpful. Reviewed on: 7th March 2024
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Verified Member

Simon was very helpful .

5
Simon was very helpful . He was very knowledgable on the issue that I needed to resolve Reviewed on: 7th March 2024
Joseph P's avatar
Joseph P

In branch service review

5
Friendly, good interest rates, but I preferred the previous office. Reviewed on: 6th March 2024
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Verified Member

In branch service review

5
Good service with lots of good advice. Very pleasant staff. Reviewed on: 6th March 2024
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Verified Member

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