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Darlington Building Society: Savings reviews

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4.90
Based on 12,457 reviews, last reviewed 17th Apr 2026
43% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent service from Vicky I spoke to Vicky who assisted with my LPA registration. She also provided me with all the information I required within 24 hours Reviewed on: 17th April 2026
A C's avatar
A C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12457)

In branch service review

5
Tom has been most helpful in explaining all the necessary information to me in the Yarm branch. Reviewed on: 29th February 2024
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Verified Member

In branch service review

5
Very nice staff, everything explained well to me. Reviewed on: 29th February 2024
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Verified Member

In branch service review

5
Presented my options well, one of which we were unaware of but that turned out to be the right one for us. Reviewed on: 29th February 2024
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Verified Member

In branch service review

5
Excellent customer service. Always done very well. Easy to get to especially appreciated as Barclays is now closed. Tom was very knowledgeable and very helpful. Reviewed on: 29th February 2024
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Verified Member

In branch service review

5
Always helpful, friendly and efficient. Reviewed on: 29th February 2024
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Verified Member

In branch service review

5
I was intending taking out a F.R.B but the interest rate had fallen in a week whilst awaiting an appointment hence less likely to recommend DBS. Luckily I was able to achieve a better rate with an ISA following discussions with the staff. Reviewed on: 29th February 2024
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Verified Member

In branch service review

5
Nice experience in branch, helpful and friendly staff. Reviewed on: 29th February 2024
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Verified Member

In branch service review

5
Friendly staff, everything was clearly explained. Reviewed on: 29th February 2024
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Verified Member

In branch service review

5
Everything explained clearly from the friendly staff. Reviewed on: 29th February 2024
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Verified Member

In branch service review

5
Good interest rates and friendly staff. Reviewed on: 29th February 2024
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Verified Member

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