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Darlington Building Society: Savings reviews

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4.90
Based on 12,457 reviews, last reviewed 17th Apr 2026
43% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent service from Vicky I spoke to Vicky who assisted with my LPA registration. She also provided me with all the information I required within 24 hours Reviewed on: 17th April 2026
A C's avatar
A C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12457)

In branch service review

5
It was fantastic and I would definitely not say that the service need improving. Brilliant. Reviewed on: 29th February 2024
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Verified Member

In branch service review

5
Love the face-to-face interactions that the Darlington offers. Reviewed on: 29th February 2024
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Verified Member

In branch service review

5
I've been a Darlington Building Society member for many years, I like to see a person, your staff give excellent service, you are lucky to have them and today Fern lived up to that. Reviewed on: 29th February 2024
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Verified Member

In branch service review

5
My experience with the staff over the years has always been exceptional. If I ever ask a question I have been told in a way that is easy for me to understand, and I cannot wish for anything better than that. Reviewed on: 29th February 2024
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Verified Member

In branch service review

5
So very efficient, helpful and patient, and service with a lovely smile. Reviewed on: 29th February 2024
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Verified Member

In branch service review

5
Very good experience. Staff are very helpful and the explain everything clearly. Reviewed on: 29th February 2024
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Verified Member

In branch service review

5
Staff are always very pleasant and helpful. Reviewed on: 29th February 2024
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Verified Member

In branch service review

5
Preferred the branch when it was Tubwell Row. Reviewed on: 29th February 2024
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Verified Member

In branch service review

5
Counter service that is personable. No cash withdrawal machine (that would be nice). Reviewed on: 29th February 2024
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Verified Member

In branch service review

5
Always good service from the staff are the Darlington. Reviewed on: 29th February 2024
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Verified Member

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