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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.87
Based on 12,509 reviews, last reviewed 28th Jul 2026
76% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Friendly and accommodating staff. Friendly and accommodating staff. Reviewed on: 28th July 2026
Tassie's avatar
Tassie

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12509)

In branch service review

5
Friendly, good interest rates, but I preferred the previous office. Reviewed on: 6th March 2024
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Verified Member

In branch service review

5
Good service with lots of good advice. Very pleasant staff. Reviewed on: 6th March 2024
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Verified Member

In branch service review

5
Local to me and always good service. Reviewed on: 5th March 2024
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Verified Member

In branch service review

5
Excellent customer service and Sue was very helpful in explaining about the different accounts. There is never a rush to get anything checked/sorted-out which is also very good. I don't think anything needs improving really. Reviewed on: 5th March 2024
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Verified Member

In branch service review

5
There's a question! I like the friendly family like support that is always readily available. I confess I liked the earlier premises (on the corner) but I see why you have moved nearer the heart of the town. Reviewed on: 5th March 2024
Verified Member's avatar
Verified Member

In branch service review

5
Staff friendly, helpful and explain finances clearly. Reviewed on: 5th March 2024
Verified Member's avatar
Verified Member

In branch service review

5
I got an appointment the next day, excellent customer service. Reviewed on: 5th March 2024
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Verified Member

Contacted DBS to enquire how to draw some money to p...

5
Contacted DBS to enquire how to draw some money to pay for a house improvement venture. I was guided through online banking by a helpful gentleman called Simon McCabe. I was able to transfer money into my current account without having to drive a 40 mile round trip from where I live. Reviewed on: 5th March 2024
Julie Percival's avatar
Julie Percival

In branch service review

5
Absolutely charming and professional service. Reviewed on: 4th March 2024
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Verified Member

In branch service review

5
Easily understood and explained well. Very professional. Reviewed on: 4th March 2024
Verified Member's avatar
Verified Member

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