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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,457 reviews, last reviewed 17th Apr 2026
43% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent service from Vicky I spoke to Vicky who assisted with my LPA registration. She also provided me with all the information I required within 24 hours Reviewed on: 17th April 2026
A C's avatar
A C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12457)

In branch service review

5
Very helpful and quick face-to-face appointment. Reviewed on: 28th February 2024
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Verified Member

In branch service review

5
Very easy to open account - Dylan, Louise and Linda gave very good customer service and had a laugh when coming into the Stockton branch. Passbook account is great since I don't use online. Reviewed on: 28th February 2024
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Verified Member

In branch service review

5
Customer service is always excellent in the Stockton branch. Reviewed on: 28th February 2024
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Verified Member

In branch service review

4
Would prefer a closer branch (Blackhall) and better interest rates. Reviewed on: 28th February 2024
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Verified Member

In branch service review

5
Really pleasant lady, always happy to help in the Stockton branch. They always explain any question I may have. Reviewed on: 28th February 2024
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Verified Member

In branch service review

5
Registering PoA, and I found the process straightforward and clear and the coffee was good. Reviewed on: 28th February 2024
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Verified Member

In branch service review

5
Everybody is always friendly and kind. Reviewed on: 28th February 2024
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Verified Member

In branch service review

5
Very good customer and friendly service. Reviewed on: 28th February 2024
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Verified Member

In branch service review

5
Excellent staff, friendly, efficient and smiling/ A very pleasant experience whilst achieving all that was required. Reviewed on: 28th February 2024
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Verified Member

In branch service review

5
It went very well and everything I was told today was explained thoroughly. Reviewed on: 28th February 2024
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Verified Member

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