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Darlington Building Society: Savings reviews

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4.90
Based on 12,457 reviews, last reviewed 17th Apr 2026
43% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent service from Vicky I spoke to Vicky who assisted with my LPA registration. She also provided me with all the information I required within 24 hours Reviewed on: 17th April 2026
A C's avatar
A C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12457)

In branch service review

5
Have been a member with DBS for 52 years. Reviewed on: 26th February 2024
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Verified Member

In branch service review

5
Darlington Building Society Yarm have been very helpful with lovely staff - would definitely recommend. Reviewed on: 26th February 2024
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Verified Member

In branch service review

5
Fantastic service, have been a member for a long time. Reviewed on: 26th February 2024
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Verified Member

In branch service review

5
Like the locality, branch hours and friendly, helpful staff. Reviewed on: 26th February 2024
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Verified Member

In branch service review

5
Extremely friendly and good customer service. Reviewed on: 26th February 2024
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Verified Member

In branch service review

5
Excellent service from the Darlington as usual. Reviewed on: 26th February 2024
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Verified Member

In branch service review

5
Nothing comes to mind that needs improving. Reviewed on: 26th February 2024
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Verified Member

In branch service review

5
Tom was extremely pleasant, helpful and efficient. A credit to the DBS. Reviewed on: 26th February 2024
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Verified Member

In branch service review

5
I have used the Yarm Darlington branch for over 20 years and I definitely highly recommend the branch. Customer service is amazing, exceeding my expectations everytime. Whatever questions I have had over the years, the staff have always been able to help me. They are very friendly but also professional. Tom has helped me change to a different account and also helped my son with his accounts. Tom was very knowledgeable and supportive. Reviewed on: 26th February 2024
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Verified Member

In branch service review

5
Excellent customer service from Tom. Everything was explained well, friendly service. No pressure and a pleasure doing business with you. Reviewed on: 26th February 2024
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Verified Member

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