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Darlington Building Society: Savings reviews

4.87
Based on 12,510 reviews, last reviewed 29th Jul 2026
67% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Friendly staff, with a prompt greeting. Friendly staff, with a prompt greeting. Knowledgeable and helpful, nothing was too much trouble. Happy to progress at my pace and not at all officious... Read more Reviewed on: 29th July 2026
facund's avatar
facund

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12510)

Darlington Building Society Branch Review

5
Efficient, very pleasant and punctual. Reviewed on: 31st January 2024

Darlington Building Society Branch Review

5
Friendly and efficient service. Clear explanations. Listened to my needs, no pressure to try/look at services I wasn't interested in. Reviewed on: 31st January 2024

Darlington Building Society Branch Review

5
Friendly and helpful, efficient, patient. I like the passbooks. Reviewed on: 31st January 2024

Darlington Building Society Branch Review

4
Sometimes have difficulty getting small notes. Reviewed on: 31st January 2024

Darlington Building Society Branch Review

5
I like it being accessible with personal service. Reviewed on: 31st January 2024

Darlington Building Society Branch Review

5
Good range of accounts and lovely staff. Reviewed on: 31st January 2024

Darlington Building Society Branch Review

5
Will indemnity form looks complicated but Louise explained it perfectly. Very easy to deal with compared to a lot of other banks and building societies. Reviewed on: 30th January 2024

Darlington Building Society Branch Review

5
Nothing to improve - lovely staff. Reviewed on: 30th January 2024

Darlington Building Society Branch Review

5
I tell people about how helpful and easy to deal with the Darlington are. Reviewed on: 30th January 2024

Darlington Building Society Branch Review

5
Easy procedure, in touch enough, easy to communicate with colleagues, forms explained thoroughly. Reviewed on: 30th January 2024

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