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Darlington Building Society: Savings reviews

4.87
Based on 12,510 reviews, last reviewed 29th Jul 2026
67% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Friendly staff, with a prompt greeting. Friendly staff, with a prompt greeting. Knowledgeable and helpful, nothing was too much trouble. Happy to progress at my pace and not at all officious... Read more Reviewed on: 29th July 2026
facund's avatar
facund

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

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Darlington Building Society Savings reviews (12510)

Darlington Building Society Branch Review

5
The staff, both local and in liaison with them, went out of their way to transfer from Kent Reliance to yourselves. Reviewed on: 3rd January 2024

Darlington Building Society Branch Review

5
Great customer service, very friendly staff. Reviewed on: 3rd January 2024

Darlington Building Society Branch Review

5
Everything was clearly explained. Reviewed on: 3rd January 2024

Darlington Building Society Branch Review

5
Helpful, friendly, clear advice, on time. Reviewed on: 3rd January 2024

Darlington Building Society Branch Review

5
Very happy. Achieved what I wanted to. Information given was all clear and approriate, even got a cup of tea. Reviewed on: 2nd January 2024

Darlington Building Society Branch Review

5
Great, friendly service, great products. Nothing to improve. I was seen by Sandra today. Reviewed on: 2nd January 2024

Darlington Building Society Branch Review

5
Service today was satisfactory however I was required to attend today as you were unable to provide service to open an account when I attended previously and I was equipped with ID and a cheque book and information without having to wait for 2 hours which I was not prepared to do then. Reviewed on: 2nd January 2024

Darlington Building Society Branch Review

5
Satisfied customer - Karen at Redcar explained everything very well. Reviewed on: 29th December 2023

Darlington Building Society Branch Review

5
I like being able to actually go into a branch. Staff are always helpful and friendly. Hope your branches don't close. Reviewed on: 29th December 2023

Darlington Building Society Branch Review

5
The meeting I had was on-time and efficient. The expected me and had the information that I shared when I was booking the appointment. Very capable operative and this helped me have a good experience with the branch. Reviewed on: 29th December 2023

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