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Darlington Building Society: Savings reviews

4.90
Based on 12,449 reviews, last reviewed 9th Apr 2026
50% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent service and always be friendly Excellent service and always be friendly Reviewed on: 9th April 2026
Mrs F's avatar
Mrs F

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12449)

Darlington Building Society Branch Review

5
Very helpful and informative and the coffee was great/. Reviewed on: 14th November 2023

Darlington Building Society Branch Review

5
No pressure at all, everything clearly explained, support charities Reviewed on: 14th November 2023

Darlington Building Society Branch Review

5
The service is always great in Guisborough, it is always so welcoming. Reviewed on: 14th November 2023

Darlington Building Society Branch Review

5
Experience was very good, the lady was very helpful. Reviewed on: 14th November 2023

Darlington Building Society Branch Review

5
All staff were friendly and helpful. Reviewed on: 14th November 2023

Darlington Building Society Branch Review

5
The wifi was of no use. Unable to access banking app in branch without holding the phone out of the window. Reviewed on: 14th November 2023

Darlington Building Society Branch Review

5
Very personal, friendly service. Reviewed on: 14th November 2023

Darlington Building Society Branch Review

5
Fully informed of different accounts and questions answered fully. Reviewed on: 14th November 2023

Darlington Building Society Branch Review

5
Got an appointment straight away, a human answered the phone (!), staff all lovely and answered all questions. Reviewed on: 14th November 2023

Darlington Building Society Branch Review

5
Darlington Building Society have the best customer service I have ever come across when finding financial products. I find their staff super friendly, welcoming and explain things fully in a way in which I can understand. Reviewed on: 14th November 2023

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