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Darlington Building Society: Savings reviews

4.87
Based on 12,510 reviews, last reviewed 29th Jul 2026
67% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Friendly staff, with a prompt greeting. Friendly staff, with a prompt greeting. Knowledgeable and helpful, nothing was too much trouble. Happy to progress at my pace and not at all officious... Read more Reviewed on: 29th July 2026
facund's avatar
facund

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12510)

Darlington Building Society Branch Review

5
Advisor was very friendly and informative about the products we selected today. Reviewed on: 17th November 2023

Darlington Building Society Branch Review

5
We have previously recommended DBS, and the experience today was as always first class! Knowledgeable and friendly staff. A job well done. Thank you!. Reviewed on: 17th November 2023

Darlington Building Society Branch Review

5
Laura was extremely helpful and informative. Reviewed on: 17th November 2023

Darlington Building Society Branch Review

5
Did call at the Darlington office and was told to ring Northallerton office to book an appointment - wondered why the advisor didn't offer to do so - customer service!. Reviewed on: 17th November 2023

Darlington Building Society Branch Review

5
Warm, friendly service and very efficient. Reviewed on: 17th November 2023

Darlington Building Society Branch Review

5
There is easy access to your money - friendly service. Reviewed on: 17th November 2023

Darlington Building Society Branch Review

5
Very good experience from start to finish. Reviewed on: 17th November 2023

Darlington Building Society Branch Review

5
Good that the branch is in town. All the staff are always very pleasant. Usually better interest rates. Reviewed on: 17th November 2023

Darlington Building Society Branch Review

5
Friendly, polite staff, excellent service and warm office. Reviewed on: 17th November 2023

Darlington Building Society Branch Review

5
Cashier was welcoming, friendly and dealt with my enquiry in a very short time. She (Anna) is an excellent ambassador for the Building Society. Reviewed on: 17th November 2023

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