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Darlington Building Society: Savings reviews

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4.90
Based on 12,448 reviews, last reviewed 5th Apr 2026
52% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Great service for an octogenarian Great service for an octogenarian who is useless with technology and with DBS can have to face to face discussions to help with savings. Thankyou. Reviewed on: 5th April 2026
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Julia

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12448)

Darlington Building Society Branch Review

5
Friendly, non-judgemental staff, well clean place, no waiting. Like the local charity support. Water to drink would be good. Reviewed on: 31st October 2023
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Darlington Building Society Branch Review

4
Opening hours of branches needs to increase to 5pm, also smaller branches to increase hours from 2pm to 5pm, and also open branches in towns that don't have one, e.g. Thirsk. Thirsk needs a proper building society as Nationwide is reducing its hours. Reviewed on: 31st October 2023
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Darlington Building Society Branch Review

5
Very helpful, informative, and friendly staff. Reviewed on: 31st October 2023
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Darlington Building Society Branch Review

5
Staff were very welcoming, polite and extremely professional. Would highly recommend. Reviewed on: 31st October 2023
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Darlington Building Society Branch Review

5
We are well updated and understand all the information. Reviewed on: 31st October 2023
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Darlington Building Society Branch Review

5
Very supportive during a very difficult time. Staff are fantastic. Reviewed on: 31st October 2023
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Darlington Building Society Branch Review

5
Very friendly and helpful. Efficient service. Reviewed on: 31st October 2023
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Darlington Building Society Branch Review

5
Streamlined and transparent service. Reviewed on: 31st October 2023
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Darlington Building Society Branch Review

5
Courteous from all members of staff. Always answer any questions pit to them. A+++. Reviewed on: 31st October 2023
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Darlington Building Society Branch Review

5
Good information, advice and friendly service. Good interest rates. Clear information. Reviewed on: 31st October 2023
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