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Darlington Building Society: Savings reviews

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4.90
Based on 12,448 reviews, last reviewed 5th Apr 2026
52% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Great service for an octogenarian Great service for an octogenarian who is useless with technology and with DBS can have to face to face discussions to help with savings. Thankyou. Reviewed on: 5th April 2026
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Julia

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12448)

Great Customer service.

5
Just off the phone with Simon from the online department. I can honestly day this was the best call I have had with the darlington. He dealt with my query efficiently and effectively and didn't make me feel silly. Great customer service. Reviewed on: 2nd November 2023
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DBS Verified Member

Knowledgeable and efficient service.

5
I rang regarding a missing payment and Simon was on hand to answer my questions. He rang me back as promised with the required information. Reviewed on: 2nd November 2023
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DBS Verified Member

Friendly helpful

5
A quick response within minutes of sending my email Reviewed on: 1st November 2023
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DBS Verified Member

Darlington Building Society Branch Review

5
Good customer service and accessible information. Reviewed on: 31st October 2023
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Verified Member

Darlington Building Society Branch Review

5
The ladies in branch were super helpful. Reviewed on: 31st October 2023
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Verified Member

Darlington Building Society Branch Review

5
Called in to get some advice and was given a same day appointment (very good). Reviewed on: 31st October 2023
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Verified Member

Darlington Building Society Branch Review

5
Very good experience, nice friendly staff, coffee and tea offered as soon as we went in, experienced information. Reviewed on: 31st October 2023
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Verified Member

Darlington Building Society Branch Review

4
I felt the advisor gave clear advice to aid in my decision making so it's suitable for my requirement. Would highly recommend to others to book an appointment with Darlington Building Society. Reviewed on: 31st October 2023
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Verified Member

Darlington Building Society Branch Review

5
Friendly, welcoming staff. Always cheerful. Reviewed on: 31st October 2023
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Verified Member

Darlington Building Society Branch Review

5
Could have more branches, one in Billingham would be ideal. Could do with a coffee machine too. Reviewed on: 31st October 2023
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Verified Member

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