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Darlington Building Society: Savings reviews

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4.90
Based on 12,448 reviews, last reviewed 5th Apr 2026
52% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Great service for an octogenarian Great service for an octogenarian who is useless with technology and with DBS can have to face to face discussions to help with savings. Thankyou. Reviewed on: 5th April 2026
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Julia

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

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Darlington Building Society Savings reviews (12448)

Unblock my on line account

5
Simon was very friendly and efficient Reviewed on: 27th October 2023
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DBS Verified Member

Good customer service :)

5
Prompt friendly service from Simon. Patient and efficient when dealing with my query. Thank you :) Reviewed on: 27th October 2023
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DBS Verified Member

Great Customer serice. Very Helpful

5
Had to contact DBS with a logon issue. Simon assisted promptly and sorted issue in quick time. Reviewed on: 27th October 2023
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DBS Verified Member

Darlington Building Society Branch Review

5
Megan, the young lady serving us, was very professional and helpful and made us feel completely at our ease, and giving us all the information we needed for our transaction. Thank you. Reviewed on: 26th October 2023
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Verified Member

Darlington Building Society Branch Review

5
Easy to understand and very easy to deal with. Reviewed on: 26th October 2023
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Verified Member

Darlington Building Society Branch Review

5
Chairs are not comfy in the office, and they creek a lot, it's very offputting. Reviewed on: 26th October 2023
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Verified Member

Darlington Building Society Branch Review

5
Not really sure of the other aspects of service as this was my first transaction but lovely service from Megan and her manager Mike about community engagement and volunteering in capacity of my job role. Reviewed on: 26th October 2023
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Verified Member

Darlington Building Society Branch Review

5
Darlington Building Society are always efficient and friendly. Reviewed on: 26th October 2023
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Verified Member

Darlington Building Society Branch Review

5
Very straightforward. Listened to what I wanted to do and made a couple of suggestions to help implement the transaction. Reviewed on: 26th October 2023
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Verified Member

Darlington Building Society Branch Review

5
Great advice on products, friendly and helpful, couldn't be better. Reviewed on: 26th October 2023
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Verified Member

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