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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.87
Based on 12,511 reviews, last reviewed 1st Aug 2026
65% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon in customer support, is a credit to you Simon in customer support was very professional and knew I was anxious after visiting the Bishop Auckland branch (with new staff who did not understan... Read more Reviewed on: 1st August 2026
Mags's avatar
Mags

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12512)

Easy with help from Simon

5
Not good with computers but Simon talked me through it very patient and very pleasant and helpful Reviewed on: 3rd November 2023
DBS Verified Member's avatar
DBS Verified Member

Good customer service from the Darlington Building society.

5
I have dealt with the Isa transfer team Gabi and Simon recently, over the maturing of my one year product and found them to be very polite and helpful. I have also dealt with Zoe and Laura in the North Allerton branch and again they have been so helpful and Informative to me, so thank you. Reviewed on: 3rd November 2023
DBS Verified Member's avatar
DBS Verified Member

Excellent for both savings and service

5
I was confused with the online procedure, my fault entirely! I pho Ed up for assistance and was taken thru it step by step very efficiently and patiently. Reviewed on: 3rd November 2023
DBS Verified Member's avatar
DBS Verified Member

Darlington Building Society Branch Review

5
Good experience, very efficient and friendly. Children's account are very limited, can only open Darly account, no other instant access. Reviewed on: 2nd November 2023
Verified Member's avatar
Verified Member

Great Customer service.

5
Just off the phone with Simon from the online department. I can honestly day this was the best call I have had with the darlington. He dealt with my query efficiently and effectively and didn't make me feel silly. Great customer service. Reviewed on: 2nd November 2023
DBS Verified Member's avatar
DBS Verified Member

Knowledgeable and efficient service.

5
I rang regarding a missing payment and Simon was on hand to answer my questions. He rang me back as promised with the required information. Reviewed on: 2nd November 2023
DBS Verified Member's avatar
DBS Verified Member

Friendly helpful

5
A quick response within minutes of sending my email Reviewed on: 1st November 2023
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DBS Verified Member

Darlington Building Society Branch Review

5
Good customer service and accessible information. Reviewed on: 31st October 2023
Verified Member's avatar
Verified Member

Darlington Building Society Branch Review

5
The ladies in branch were super helpful. Reviewed on: 31st October 2023
Verified Member's avatar
Verified Member

Darlington Building Society Branch Review

5
Called in to get some advice and was given a same day appointment (very good). Reviewed on: 31st October 2023
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Verified Member

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