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Darlington Building Society: Savings reviews

4.87
Based on 12,511 reviews, last reviewed 1st Aug 2026
65% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon in customer support, is a credit to you Simon in customer support was very professional and knew I was anxious after visiting the Bishop Auckland branch (with new staff who did not understan... Read more Reviewed on: 1st August 2026
Mags's avatar
Mags

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

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Darlington Building Society Savings reviews (12511)

Darlington Building Society Branch Review

5
Added money to an ISA. The assistant was very pleasant, explained everything and was efficient. I like the new branch very much. Much better than the other one at Tubwell Row. Reviewed on: 6th November 2023

Darlington Building Society Branch Review

1
Horrible to staff, management is awful. Reviewed on: 6th November 2023

Darlington Building Society Branch Review

5
Absolutely first class treatment from Mai as usual. I felt completely secure in the transaction carried out today. Reviewed on: 6th November 2023

Darlington Building Society Branch Review

5
You are missing disabled access sign at the main entrance. Reviewed on: 6th November 2023

Darlington Building Society Branch Review

5
We have banked with Darlington Building Society for several years and we have always found the staff and service/products to be excellent. I highly recommend DBS and Chrissy was lovely. Reviewed on: 4th November 2023

Darlington Building Society Branch Review

5
Staff are all very friendly and helpful. Reviewed on: 4th November 2023

Darlington Building Society Branch Review

5
I like the prompt response to telephone calls and letters. I like that you have branches that I could travel to, if necessary. I like that not all accounts have to be run online, I don't have confidence in running accounts online, so this is important. Reviewed on: 3rd November 2023

Darlington Building Society Branch Review

5
Sandra has opened me an ISA and given good recommendations and looks after me. Reviewed on: 3rd November 2023

Willingness to help

5
Friendly and helpful. Thank you. nice to end the working week with a smile. Reviewed on: 3rd November 2023

Easy with help from Simon

5
Not good with computers but Simon talked me through it very patient and very pleasant and helpful Reviewed on: 3rd November 2023

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