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Darlington Building Society: Savings reviews

4.87
Based on 12,512 reviews, last reviewed 2nd Aug 2026
64% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Holly was very helpful Holly was very helpful and ensured that I understood the products and that they would meet my needs and then processed the accounts for me Reviewed on: 2nd August 2026
Martin B's avatar
Martin B

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

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Darlington Building Society Savings reviews (12512)

Darlington Building Society Branch Review

5
The staff are always happy in branch. Reviewed on: 27th October 2023

Darlington Building Society Branch Review

5
I like the Darlington Building Society because they are a friendly, helpful service where nothing is too much trouble. Reviewed on: 27th October 2023

Darlington Building Society Branch Review

5
Staff very helpful and friendly. I love the fact you still give passbooks so we can see our accounts at a glance. Excellent service overall. Reviewed on: 27th October 2023

Darlington Building Society Branch Review

5
Staff are always helpful and friendly. Reviewed on: 27th October 2023

Unblock my on line account

5
Simon was very friendly and efficient Reviewed on: 27th October 2023

Good customer service :)

5
Prompt friendly service from Simon. Patient and efficient when dealing with my query. Thank you :) Reviewed on: 27th October 2023

Great Customer serice. Very Helpful

5
Had to contact DBS with a logon issue. Simon assisted promptly and sorted issue in quick time. Reviewed on: 27th October 2023

Darlington Building Society Branch Review

5
Megan, the young lady serving us, was very professional and helpful and made us feel completely at our ease, and giving us all the information we needed for our transaction. Thank you. Reviewed on: 26th October 2023

Darlington Building Society Branch Review

5
Easy to understand and very easy to deal with. Reviewed on: 26th October 2023

Darlington Building Society Branch Review

5
Chairs are not comfy in the office, and they creek a lot, it's very offputting. Reviewed on: 26th October 2023

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