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Darlington Building Society: Savings reviews

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4.90
Based on 12,447 reviews, last reviewed 2nd Apr 2026
57% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
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1%
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0%
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Latest highest rating:

5

Superb local service and care Since I opened my account at Darlington Building Society I have received excellent service at my local branch. My elderly Mum & my in laws have also s... Read more Reviewed on: 2nd April 2026
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MS

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12447)

Darlington Building Society Branch Review

5
Chloe provided a comprehensive and excellent understanding of the product range and demonstrated immense patience and courtesy to me as I endeavoured to find the correct product. An excellent appointment. Reviewed on: 23rd September 2023
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Darlington Building Society Branch Review

5
Very friendly and they explained everything in plain, understandable terms. Reviewed on: 23rd September 2023
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Darlington Building Society Branch Review

5
All of the staff are very helpful and friendly. I was given all of the information necessary to make an informed decision about what was best for me. Reviewed on: 23rd September 2023
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Good clear communication

4
Easy to understand, clear information given Reviewed on: 23rd September 2023
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DBS Verified Member

Query in maturing fixed rate bond

5
Simon was brilliant, he fully covered the query I had and went above and beyond with other options that could be available to me Reviewed on: 23rd September 2023
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DBS Verified Member

Darlington Building Society Branch Review

5
Higher chairs would be better for your older customers. I have had great difficulty getting up from such a low chair. Reviewed on: 22nd September 2023
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Verified Member

Darlington Building Society Branch Review

5
Explained very well, easy to understand and well presented. Got all the information I needed. Reviewed on: 22nd September 2023
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Verified Member

Darlington Building Society Branch Review

5
Always friendly and helpful and explain everything. Reviewed on: 22nd September 2023
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Verified Member

Familiarising myself with your new computer system

5
Simon was extremely helpful and patient by taking me through the new system, without which I would have struggled. Reviewed on: 21st September 2023
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DBS Verified Member

Friendly and helpful service

5
Excellent customer service on the phone. Could answer all my questions. Reviewed on: 20th September 2023
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DBS Verified Member

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