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Darlington Building Society: Savings reviews

Name: Savings
Rating: 4.91 (11051 reviews)

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4.91

Based on 11,051 reviews, last reviewed 22nd Jul 2025

67% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Customer service from Simon Spoke to Simon regarding an account that was maturing. Exceptional customer service. Best ever over the phone, very knowledgeable, respectful and help... Read more Reviewed on: 22nd July 2025

Latest lowest rating:

1

In branch service review Unhappy and disappointed in dropping the interest rate on my special occasion saver to a very low rate. Reviewed on: 1st July 2025

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About this product

Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Darlington Building Society Savings reviews (11051)

Best service for banking

The staff in this banking industry are very helpful Reviewed on: 25th January 2023

Great Customer Service and Interest Rates

Staff are always helpful at the Guisborough branch, and it’s nice to be able to go into a bank and actually talk to staff! Reviewed on: 20th January 2023

The staff are really friendly

Always a warm welcome when going in the shop Reviewed on: 19th January 2023

Great customer service

Lovely to have somewhere local with great customer service. A place you can trust Reviewed on: 18th January 2023

The best branch and staff

Every time I come to the branch all staff is very friendly and knowledgeable. All questions answered. It’s so local to where I live which is bonus. Love the fact the society is using passbooks and looks after their staff Reviewed on: 16th January 2023

Efficient

Accounts are always competitive and staff are great, friendly efficient professional and very helpful Reviewed on: 16th January 2023

great customer service

Lovely to go into a branch that is so welcoming and pleasant, wouldn't go anywhere else, the staff are fantastic. Reviewed on: 12th January 2023

Friendly and face to face.

Its great to be able to go to a branch and speak to a person rather than a machine. All staff are very friendly and its a great atmosphere. Reviewed on: 12th January 2023

Fantastic customer-community engagement

Love what they are doing investing in the community giving back real help. Reviewed on: 12th January 2023

Darlington Building Society Branch Review

Very helpful and friendly. Pleasant experience. Reviewed on: 30th December 2022

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