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Darlington Building Society: Savings reviews

4.87
Based on 12,512 reviews, last reviewed 2nd Aug 2026
64% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Holly was very helpful Holly was very helpful and ensured that I understood the products and that they would meet my needs and then processed the accounts for me Reviewed on: 2nd August 2026
Martin B's avatar
Martin B

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

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Darlington Building Society Savings reviews (12512)

Darlington Building Society Branch Review

5
The community aspect is great - you are local so value your customers. Polite and knowledgeable staff. Reviewed on: 29th September 2023

Darlington Building Society Branch Review

5
Everything is okay with the Society. Reviewed on: 29th September 2023

Darlington Building Society Branch Review

5
Excellent service - very clear information and easy to understand. Reviewed on: 29th September 2023

Darlington Building Society Branch Review

5
Like being able to speak to an actual person face-to-face. Reviewed on: 29th September 2023

Darlington Building Society Branch Review

5
Staff are 10 out of 10. Weekly chat with staff who ask how you are, remembering conversations from previous visits, so friendly and concerned. Reviewed on: 29th September 2023

Darlington Building Society Branch Review

5
Personable, trustworthy, reliable. Reviewed on: 29th September 2023

Darlington Building Society Branch Review

5
I chose Darlington Building Society for my savings and ISA because I wanted to speak to humans face-to-face on my high street. The staff are great and have been very helpful in managing my needs. Stay on the high street - the branch and its staff are an important part of the community and that must be good for your business. Reviewed on: 29th September 2023

Darlington Building Society Branch Review

5
Excellent high street location, over the counter service is ideal. Ideal for myself as I am not very computer literate. Fantastic local branch on Yarm high street. Reviewed on: 29th September 2023

Darlington Building Society Branch Review

5
A positive, active organisation with whom it is a joy to engage with. Reviewed on: 29th September 2023

Darlington Building Society Branch Review

5
Staff are always happy to help, even when having issues with online banking they have always been able to assist me. Reviewed on: 29th September 2023

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