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Darlington Building Society: Savings reviews

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4.90
Based on 12,447 reviews, last reviewed 2nd Apr 2026
57% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
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1%
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0%
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Latest highest rating:

5

Superb local service and care Since I opened my account at Darlington Building Society I have received excellent service at my local branch. My elderly Mum & my in laws have also s... Read more Reviewed on: 2nd April 2026
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MS

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12447)

Darlington Building Society Branch Review

5
Friendly, helpful, welcoming staff all the time. Reviewed on: 15th September 2023
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Darlington Building Society Branch Review

5
Very please with how my accounts have been explained and then opened a new account. Reviewed on: 15th September 2023
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Darlington Building Society Branch Review

5
Friendly, know their customers, greeted nicely, treated fairly and like the "you're not a customer with DBS, you're a friend.". Reviewed on: 15th September 2023
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Darlington Building Society Branch Review

5
Meghan was great - really helpful. Reviewed on: 15th September 2023
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Darlington Building Society Branch Review

5
Very comfortable and relaxed appointment. Chloe was very positive. Reviewed on: 15th September 2023
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Friendly and Helpful

5
I spoke to a very helpful gentleman who sorted my problem out very quickly and efficiently. He took time to explain everything and was patient. Reviewed on: 14th September 2023
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Easy peasy lemon squeezy

5
Simon was fab. Very kind and patient. Whole experience was stressfree and easy with the talk through. Reviewed on: 14th September 2023
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Darlington Building Society Branch Review

5
I like being able to talk to a person, easily accessible, in a high street branch, rather than having to do everything online. Reviewed on: 14th September 2023
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Darlington Building Society Branch Review

5
Had a slight problem with no card machine, fortunately resolved now, but I think some back-up should be in-place. Reviewed on: 14th September 2023
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Darlington Building Society Branch Review

5
Love being able to see a person face-to-face. Ann was very pleasant and efficient. Reviewed on: 14th September 2023
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