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Darlington Building Society: Savings reviews

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4.91
Based on 12,446 reviews, last reviewed 31st Mar 2026
58% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
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0%

Latest highest rating:

5

DARLINGTON BUILDING SOCIETY AT YARM IS GREAT, DARLINGTON BUILDING SOCIETY AT YARM IS GREAT, STAFF, LOCATION AND SAVINGS ALL SUPER. THANKYOU! Reviewed on: 31st March 2026
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DB

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12446)

Darlington Building Society Branch Review

5
I have never had any problems and always get service with a smile. Reviewed on: 30th August 2023
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Darlington Building Society Branch Review

4
Your phones are never answered which is frustrating, but it is great that you are open on Saturdays. Reviewed on: 30th August 2023
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Darlington Building Society Branch Review

5
Informative, pleasant and convenient. Reviewed on: 30th August 2023
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Darlington Building Society Branch Review

5
The staff are friendly and professional. Reviewed on: 30th August 2023
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Friendly and very helpful. Went away to check details to ensure accurate information was given.

5
Simon dealt with the call efficiently. The call was answered straight away without a wait. Very polite and friendly. Reviewed on: 30th August 2023
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Darlington Building Society Branch Review

5
Chrissie made the appointment in branch fun and relaxed, everything was clearly explained. An enjoyable experience. Reviewed on: 29th August 2023
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Customer Service

5
I have had excellent service from Darlington on each occasion I have needed to make contact. Simon was very helpful and friendly and the response to my email was extremely prompt. Thankyou Reviewed on: 29th August 2023
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Darlington Building Society Branch Review

5
Good, but please answer the phone or ring back when I leave a message. Reviewed on: 26th August 2023
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Darlington Building Society Branch Review

5
Pleasant, efficient and excellent. Reviewed on: 26th August 2023
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Darlington Building Society Branch Review

5
Pleasant staff who explained everything. You could improve your wifi service in branch. Reviewed on: 26th August 2023
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