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Darlington Building Society: Savings reviews

4.87
Based on 12,514 reviews, last reviewed 3rd Aug 2026
62% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Job done Friendly approachable staff, good product Reviewed on: 3rd August 2026
Helen R's avatar
Helen R

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

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Darlington Building Society Savings reviews (12514)

Darlington Building Society Branch Review

5
Staff are friendly and are also very helpful. Reviewed on: 25th August 2023

Darlington Building Society Branch Review

5
Always great service from polite and knowledgeable staff. Reviewed on: 25th August 2023

Darlington Building Society Branch Review

5
I am so pleased that Darlington Building Society still maintains a high street presence, a lot of others don't now, please stay. Reviewed on: 25th August 2023

Darlington Building Society Branch Review

5
Excellent, friendly staff. The branch is extremely useful as it is where we can ask advice personally without using phones and computers. Reviewed on: 25th August 2023

Darlington Building Society Branch Review

5
I like the human interaction available from the Darlington and the access on the high street which is invaluable. Tom and Allison provided outstanding service. Reviewed on: 25th August 2023

Darlington Building Society Branch Review

5
I like that I don't have to travel far for an appointment. Reviewed on: 25th August 2023

Darlington Building Society Branch Review

5
Local branch provide a friendly service. You could have longer opening hours at your Yarm branch, i.e. open later at least some days each week. Reviewed on: 25th August 2023

Darlington Building Society Branch Review

5
The Darlington Building Society exceeded all my expectations with their product advice knowledge, I will now be deciding with a better knowledge. Perhaps you could a have a slightly bigger office?. Reviewed on: 25th August 2023

Darlington Building Society Branch Review

5
I had an old account registered online, customer services referred me to branch (Yarm) for appointment where Kerry provided a good, professional service. Reviewed on: 25th August 2023

Darlington Building Society Branch Review

5
Everything was explained very clearly by the staff in branch. Reviewed on: 25th August 2023

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