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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,446 reviews, last reviewed 31st Mar 2026
57% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
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Latest highest rating:

5

DARLINGTON BUILDING SOCIETY AT YARM IS GREAT, DARLINGTON BUILDING SOCIETY AT YARM IS GREAT, STAFF, LOCATION AND SAVINGS ALL SUPER. THANKYOU! Reviewed on: 31st March 2026
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DB

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12446)

Darlington Building Society Branch Review

5
Very helpful and informative staff in branch. Reviewed on: 23rd August 2023
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thoughtful and helpful

5
Vicky was very thoughtful, poatient and helpful, many thanks, a great ambassador for the Darlington. Reviewed on: 23rd August 2023
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DBS Verified Member

Swift, friendly help that solved my problem within 5 minutes.

5
I rang the customer support team as I had an issue registering online. Craig was very helpful, clear and friendly. He resolved my issue very quickly and made sure I understood how to proceed. he has a very reassuring and patient manner which I really appreciated. Thank you. Reviewed on: 23rd August 2023
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DBS Verified Member

Professional Local Building Society

5
Dealt with Simon McCabe ir relation to completing the online registration process I was having difficulty with. He was very professional, patient and polite, and I could understand him. He led me through the process online andI was able to register. I would have had problems without his expertise and patience! Darlington Building Society responded to my initial message very quickly and reassured my concerns. I wish all companies or organisations one has to deal with were as proficient and caring and professional as Darlington Building society. Reviewed on: 23rd August 2023
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DBS Verified Member

Online banking

5
Very helpful and patient helping me through the process.of setting up online banking Reviewed on: 22nd August 2023
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DBS Verified Member

help with account

5
very helpful 5 star Answered all questions clearly Reviewed on: 22nd August 2023
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DBS Verified Member

needed help with log in

4
Had problems with logging in to New Site. Emailed my concerns. Had a phone call from advisor who could see i had registered but could continue, as I could not put in my mobile number, which is needed so continue with log in. Got it sorted and got logged in fine. Thank You. Reviewed on: 22nd August 2023
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DBS Verified Member

A friendly, efficient response.

5
A quick response and able to talk through each step. Able to understand the voice. Reviewed on: 22nd August 2023
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DBS Verified Member

Darlington Building Society Branch Review

5
The staff are very friendly and they explain everything in simple terms so the layman can understand. Reviewed on: 22nd August 2023
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Verified Member

Excellent, patient and friendly service

5
Called for help to login on the new E banking system. Simon was very helpful and patient and stayed on the call until I was successfully logged in. Great customer service. Reviewed on: 22nd August 2023
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DBS Verified Member

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