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Darlington Building Society: Savings reviews

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4.90
Based on 12,447 reviews, last reviewed 2nd Apr 2026
57% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Superb local service and care Since I opened my account at Darlington Building Society I have received excellent service at my local branch. My elderly Mum & my in laws have also s... Read more Reviewed on: 2nd April 2026
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MS

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12447)

Review

5
I’m extremely impatient however the problem was solved quickly and efficiently Reviewed on: 17th August 2023
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A life saver

5
Simon was very patient and polite with me. I could not have managed without him. Reviewed on: 16th August 2023
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DBS Verified Member

Darlington Building Society Branch Review

5
I like that there is a local branch providing counter service where you are able to speak face-to-face with someone. Reviewed on: 16th August 2023
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Darlington Building Society Branch Review

5
Very good customer service, Mai saw myself and my mother for a complex financial situation and extremely efficient and helpful. Reviewed on: 16th August 2023
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Darlington Building Society Branch Review

5
Meghan was extremely helpful, pleasant and knowledgeable. Reviewed on: 16th August 2023
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Darlington Building Society Branch Review

5
Very friendly and professional. They were very understanding with my young child. It was quick and easy to open an account. Reviewed on: 16th August 2023
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Verified Member

Darlington Building Society Branch Review

5
Very helpful service, all my issues were sorted. Reviewed on: 16th August 2023
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Customer service enquiry

5
Very helpful, understood the enquiry and provided accurate and concise information Reviewed on: 16th August 2023
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DBS Verified Member

Setting up new online

5
Vicki was extremely helpful and patient, she guided me through all the steps to set up the accounts on the new system Reviewed on: 15th August 2023
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DBS Verified Member

Darlington Building Society Branch Review

5
Great as I got a next day appointment after phoning up. Reviewed on: 15th August 2023
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