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Darlington Building Society: Savings reviews

Name: Savings
Rating: 4.87 (12515 reviews)

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4.87

Based on 12,514 reviews, last reviewed 3rd Aug 2026

62% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Job done Friendly approachable staff, good product Reviewed on: 3rd August 2026

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026

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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12515)

Online Query

Online registration assistance was excellent Reviewed on: 25th August 2023

Helpful friendly staff in all branches and over the phone when required.

I needed some assistance re my account and online access.I was patiently guided through what I needed to do and all my questions were answered clearly. Reviewed on: 25th August 2023

Online banking

Simon was very patient and helpful setting up on line banking for me Reviewed on: 25th August 2023

Excellent service

Help was excellent, quick & professional. Reviewed on: 24th August 2023

Great Customer Service

Setting up an online account explained and helped through lots of security. Reviewed on: 24th August 2023

Great service

With the help of Simon I was able to resolve problem of being locked out of online account. Within a few minutes he had me back on line taking me step by step. Very pleasant guy made me feel a valued customer. Reviewed on: 24th August 2023

Darlington Building Society Branch Review

There was points made that I wasn't aware of. Everything else went smoothly. Reviewed on: 24th August 2023

Excellent online service

Today, Craig helped me to locate my Mortgage Account Number and then stayed on the phone while I set up mu online account. Brilliant service. Many thanks, Reviewed on: 24th August 2023

Vicky was great process to create account long winded and repetitive

Too much security with multiple telephone checks Reviewed on: 23rd August 2023

Simon excellent ambassador for company.

Excellent service, patient, very knowledgable. Providing me with a very enjoyable experience. Excellent ambassador for the company. Reviewed on: 23rd August 2023

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