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Darlington Building Society: Savings reviews

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4.90
Based on 12,447 reviews, last reviewed 2nd Apr 2026
57% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
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0%

Latest highest rating:

5

Superb local service and care Since I opened my account at Darlington Building Society I have received excellent service at my local branch. My elderly Mum & my in laws have also s... Read more Reviewed on: 2nd April 2026
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MS

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12447)

Darlington Building Society Branch Review

5
Informative staff, a pleasant environment, and it all gave me a feeling of confidence and security. Reviewed on: 15th August 2023
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Darlington Building Society Branch Review

5
I liked how quick we got through and the speed of the service we receieved. A lot of information was given to us which we appreciated. Reviewed on: 14th August 2023
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Darlington Building Society Branch Review

5
Very helpful satff, patient and friendly. Reviewed on: 14th August 2023
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Darlington Building Society Branch Review

5
You could have slightly longer opening hours - it's hard for those that work to get into a branch. Reviewed on: 14th August 2023
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Darlington Building Society Branch Review

5
Very knowledgeable staff, well informed, and a straight forward process. Reviewed on: 14th August 2023
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Registering online procedure

4
I find that the previous system for online procedure was much less complicated than the new one Reviewed on: 14th August 2023
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Great service

5
I couldn’t log into my online account,I hadn’t used it for a while.So had to ring the help line.Got through easily no putting on hold for ages.Craig was really helpful made logging onto my account a breeze.Craig was very helpful friendly and polite ,making it very easy to reopen my account.Great service. Reviewed on: 14th August 2023
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DBS Verified Member

Darlington Building Society Branch Review

5
Chrissy at the Bishop Auckland branch has been very helpful, nothing t=has been too much trouble for her. Reviewed on: 12th August 2023
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Darlington Building Society Branch Review

5
Professional and friendly customer service. Reviewed on: 12th August 2023
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Darlington Building Society Branch Review

5
Good experience, no improvement needed. Knowledgeable staff. Reviewed on: 12th August 2023
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