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Darlington Building Society: Savings reviews

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4.90
Based on 12,447 reviews, last reviewed 2nd Apr 2026
57% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
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1%
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0%
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Latest highest rating:

5

Superb local service and care Since I opened my account at Darlington Building Society I have received excellent service at my local branch. My elderly Mum & my in laws have also s... Read more Reviewed on: 2nd April 2026
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MS

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12447)

Darlington Building Society Branch Review

4
I was given a good explanations of the products. Reviewed on: 18th August 2023
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Darlington Building Society Branch Review

5
The staff are always helpful at the Bishop Auckland branch. Reviewed on: 18th August 2023
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Darlington Building Society Branch Review

5
I had a lovely experience, they are happy to help and sorted everything out that we needed, though a one hour appointment is not enough time to complete three accounts. Reviewed on: 18th August 2023
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Darlington Building Society Branch Review

5
I would recommend the Darlington Building Society to my friends and family if they had a little bit of money to put away. You are good for that (from a 91 year old member). Reviewed on: 18th August 2023
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Darlington Building Society Branch Review

5
The staff in branch are always helpful and friendly. There are local branches and it's a local building society. Reviewed on: 18th August 2023
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Blocked online access

5
Mistakenly entered wrong password for online banking and was blocked out. Call to the help team was quickly answered in a very helpful and efficient manner Problem now sorted Thanks Reviewed on: 18th August 2023
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Good customer service

5
After failing to negotiate the new online registration I phoned for help. The adviser was excellent and took me through the process with great skill. Now registered and hopefully will get easy access to my accounts. Reviewed on: 17th August 2023
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DBS Verified Member

Online banking

5
Very patient and helpful explained how to set up on-line banking with ease Reviewed on: 17th August 2023
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DBS Verified Member

Darlington Building Society Branch Review

5
Friendly, knowledgeable assistant. I was very satisfied with my interview. Reviewed on: 17th August 2023
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Darlington Building Society Branch Review

5
Very helpful and gave a good explanation of the savings account. Reviewed on: 17th August 2023
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